diff --git a/plugins/pagerduty/src/api/client.ts b/plugins/pagerduty/src/api/client.ts
index db883e8e35..78d1c048f2 100644
--- a/plugins/pagerduty/src/api/client.ts
+++ b/plugins/pagerduty/src/api/client.ts
@@ -30,7 +30,7 @@ import {
   createApiRef,
   DiscoveryApi,
   ConfigApi,
-  IdentityApi,
+  FetchApi,
 } from '@backstage/core-plugin-api';
 
 export class UnauthorizedError extends Error {}
@@ -46,7 +46,7 @@ export class PagerDutyClient implements PagerDutyApi {
   static fromConfig(
     configApi: ConfigApi,
     discoveryApi: DiscoveryApi,
-    identityApi: IdentityApi,
+    fetchApi: FetchApi,
   ) {
     const eventsBaseUrl: string =
       configApi.getOptionalString('pagerDuty.eventsBaseUrl') ??
@@ -54,7 +54,7 @@ export class PagerDutyClient implements PagerDutyApi {
     return new PagerDutyClient({
       eventsBaseUrl,
       discoveryApi,
-      identityApi,
+      fetchApi,
     });
   }
   constructor(private readonly config: ClientApiConfig) {}
@@ -144,13 +144,11 @@ export class PagerDutyClient implements PagerDutyApi {
   }
 
   private async getByUrl<T>(url: string): Promise<T> {
-    const { token: idToken } = await this.config.identityApi.getCredentials();
     const options = {
       method: 'GET',
       headers: {
         Accept: 'application/vnd.pagerduty+json;version=2',
         'Content-Type': 'application/json',
-        ...(idToken && { Authorization: `Bearer ${idToken}` }),
       },
     };
     const response = await this.request(url, options);
@@ -161,7 +159,7 @@ export class PagerDutyClient implements PagerDutyApi {
     url: string,
     options: RequestOptions,
   ): Promise<Response> {
-    const response = await fetch(url, options);
+    const response = await this.config.fetchApi.fetch(url, options);
     if (response.status === 401) {
       throw new UnauthorizedError();
     }
diff --git a/plugins/pagerduty/src/api/types.ts b/plugins/pagerduty/src/api/types.ts
index e473529980..e747fd40fe 100644
--- a/plugins/pagerduty/src/api/types.ts
+++ b/plugins/pagerduty/src/api/types.ts
@@ -15,7 +15,7 @@
  */
 
 import { Incident, ChangeEvent, OnCall, Service } from '../components/types';
-import { DiscoveryApi, IdentityApi } from '@backstage/core-plugin-api';
+import { DiscoveryApi, FetchApi } from '@backstage/core-plugin-api';
 
 export type TriggerAlarmRequest = {
   integrationKey: string;
@@ -84,7 +84,7 @@ export type OnCallsResponse = {
 export type ClientApiConfig = {
   eventsBaseUrl?: string;
   discoveryApi: DiscoveryApi;
-  identityApi: IdentityApi;
+  fetchApi: FetchApi;
 };
 
 export type RequestOptions = {
diff --git a/plugins/pagerduty/src/plugin.ts b/plugins/pagerduty/src/plugin.ts
index 32093015ff..3baa36a50e 100644
--- a/plugins/pagerduty/src/plugin.ts
+++ b/plugins/pagerduty/src/plugin.ts
@@ -19,9 +19,9 @@ import {
   createPlugin,
   createRouteRef,
   discoveryApiRef,
+  fetchApiRef,
   configApiRef,
   createComponentExtension,
-  identityApiRef,
 } from '@backstage/core-plugin-api';
 
 export const rootRouteRef = createRouteRef({
@@ -36,10 +36,10 @@ export const pagerDutyPlugin = createPlugin({
       deps: {
         discoveryApi: discoveryApiRef,
         configApi: configApiRef,
-        identityApi: identityApiRef,
+        fetchApi: fetchApiRef,
       },
-      factory: ({ configApi, discoveryApi, identityApi }) =>
-        PagerDutyClient.fromConfig(configApi, discoveryApi, identityApi),
+      factory: ({ configApi, discoveryApi, fetchApi }) =>
+        PagerDutyClient.fromConfig(configApi, discoveryApi, fetchApi),
     }),
   ],
 });