diff --git a/plugins/pagerduty/README.md b/plugins/pagerduty/README.md
index 7b3124ab0f..98f769e9f3 100644
--- a/plugins/pagerduty/README.md
+++ b/plugins/pagerduty/README.md
@@ -6,7 +6,7 @@
 # How it Works
 
 - The Backstage PagerDuty plugin allows PagerDuty information about a Backstage entity to be displayed within Backstage. This includes active incidents, recent change events, as well as the current on-call responders' names, email addresses, and links to their profiles in PagerDuty.
-- Incidents can be manually triggered via the plugin with a user-provided description, which will in turn notify the current on-call responders.
+- Incidents can be manually triggered via the plugin with a user-provided description, which will in turn notify the current on-call responders (Alternatively, the plugin can be configured with an optional `readOnly` property to suppress the ability to trigger incidents from the plugin).
   - _Note: This feature is only available when providing the `pagerduty.com/integration-key` annotation_
 - Change events will be displayed in a separate tab. If the change event payload has additional links the first link only will be rendered.
 
@@ -145,6 +145,24 @@ pagerduty:
   eventsBaseUrl: 'https://events.pagerduty.com/v2'
 ```
 
+To suppress the rendering of the actionable incident-creation button, the `PagerDutyCard` can also be instantiated in `readOnly` mode:
+
+```ts
+<PagerDuty readOnly />
+```
+
+**WARNING**: In current implementation, the PagerDuty plugin requires the `/pagerduty` proxy endpoint be exposed by the Backstage backend as an unprotected endpoint, in effect enabling PagerDuty API access using the configured `PAGERDUTY_TOKEN` for any user or process with access to the `/pagerduty` Backstage backend endpoint. If you regard this as problematic, consider using the plugin in `readOnly` mode (`<PagerDutyCard readOnly />`) using the following proxy configuration:
+
+```yaml
+proxy:
+  '/pagerduty':
+    target: https://api.pagerduty.com
+    headers:
+      Authorization: Token token=${PAGERDUTY_TOKEN}
+    # prohibit the `/pagerduty` proxy endpoint from servicing non-GET requests
+    allowedMethods: ['GET']
+```
+
 # How to Uninstall
 
 1. Remove any configuration added in Backstage yaml files, such as the proxy configuration in `app-config.yaml` and the integration key in an entity's annotations.
diff --git a/plugins/pagerduty/src/components/PagerDutyCard/index.test.tsx b/plugins/pagerduty/src/components/PagerDutyCard/index.test.tsx
index 85202a9cfc..34c8914fde 100644
--- a/plugins/pagerduty/src/components/PagerDutyCard/index.test.tsx
+++ b/plugins/pagerduty/src/components/PagerDutyCard/index.test.tsx
@@ -356,4 +356,27 @@ describe('PageDutyCard', () => {
       expect(getByText('Empty escalation policy')).toBeInTheDocument();
     });
   });
+
+  describe('when entity has all annotations but the plugin has been configured to be "read only"', () => {
+    it('queries by integration key but does not render the "Create Incident" button', async () => {
+      mockPagerDutyApi.getServiceByEntity = jest
+        .fn()
+        .mockImplementationOnce(async () => ({ service }));
+
+      const { getByText, queryByTestId } = render(
+        wrapInTestApp(
+          <ApiProvider apis={apis}>
+            <EntityProvider entity={entityWithAllAnnotations}>
+              <PagerDutyCard readOnly />
+            </EntityProvider>
+          </ApiProvider>,
+        ),
+      );
+      await waitFor(() => !queryByTestId('progress'));
+      expect(getByText('Service Directory')).toBeInTheDocument();
+      expect(getByText('Nice! No incidents found!')).toBeInTheDocument();
+      expect(getByText('Empty escalation policy')).toBeInTheDocument();
+      expect(() => getByText('Create Incident')).toThrow();
+    });
+  });
 });
diff --git a/plugins/pagerduty/src/components/PagerDutyCard/index.tsx b/plugins/pagerduty/src/components/PagerDutyCard/index.tsx
index 15967fae01..fd23166d88 100644
--- a/plugins/pagerduty/src/components/PagerDutyCard/index.tsx
+++ b/plugins/pagerduty/src/components/PagerDutyCard/index.tsx
@@ -54,7 +54,13 @@ export const isPluginApplicableToEntity = (entity: Entity) =>
   );
 
 /** @public */
-export const PagerDutyCard = () => {
+export type PagerDutyCardProps = {
+  readOnly?: boolean;
+};
+
+/** @public */
+export const PagerDutyCard = (props: PagerDutyCardProps) => {
+  const { readOnly } = props;
   const { entity } = useEntity();
   const pagerDutyEntity = getPagerDutyEntity(entity);
   const api = useApi(pagerDutyApiRef);
@@ -156,7 +162,11 @@ export const PagerDutyCard = () => {
           title="PagerDuty"
           subheader={
             <HeaderIconLinkRow
-              links={[serviceLink, triggerLink, escalationPolicyLink]}
+              links={
+                !readOnly
+                  ? [serviceLink, triggerLink, escalationPolicyLink]
+                  : [serviceLink, escalationPolicyLink]
+              }
             />
           }
         />