diff --git a/.changeset/mcp-actions-backend-otel-tracing.md b/.changeset/mcp-actions-backend-otel-tracing.md
new file mode 100644
index 0000000000..c463205370
--- /dev/null
+++ b/.changeset/mcp-actions-backend-otel-tracing.md
@@ -0,0 +1,5 @@
+---
+'@backstage/plugin-mcp-actions-backend': patch
+---
+
+Trace spans are now emitted for MCP `tools/call` invocations, following OpenTelemetry server-side MCP semantic conventions.
diff --git a/.changeset/tracing-service-context-and-baggage.md b/.changeset/tracing-service-context-and-baggage.md
new file mode 100644
index 0000000000..86d1a62168
--- /dev/null
+++ b/.changeset/tracing-service-context-and-baggage.md
@@ -0,0 +1,7 @@
+---
+'@backstage/backend-plugin-api': patch
+'@backstage/backend-defaults': patch
+'@backstage/backend-test-utils': patch
+---
+
+Added `context` and `propagation` to the alpha `TracingService`. Plugins can bridge OpenTelemetry context across async boundaries via `tracing.propagation.extract(tracing.context.active(), carrier)` followed by `tracing.context.with(ctx, fn)`, and read propagated baggage via `tracing.propagation.getActiveBaggage()` or `tracing.propagation.getBaggage(ctx)`.
diff --git a/docs/ai/mcp-actions.md b/docs/ai/mcp-actions.md
index b170efde5c..01db708ba3 100644
--- a/docs/ai/mcp-actions.md
+++ b/docs/ai/mcp-actions.md
@@ -302,3 +302,51 @@ The MCP Actions Backend emits metrics for the following operations:
 - `mcp.server.session.duration`: The duration of the MCP session from the perspective of the server
 
 See the [OpenTelemetry tutorial](../tutorials/setup-opentelemetry.md) to learn how to make these metrics available.
+
+## Tracing
+
+The MCP Actions Backend emits a trace span for each `tools/call` invocation via the [Tracing Service](../backend-system/core-services/tracing.md), following the [OpenTelemetry server-side MCP semantic conventions](https://opentelemetry.io/docs/specs/semconv/gen-ai/mcp/#server). Each span uses the name `tools/call <toolname>`, server kind, and includes the standard MCP attributes (`mcp.method.name`, `gen_ai.tool.name`, `gen_ai.operation.name`). Known Backstage errors (such as `InputError` or `NotFoundError`) are caught and returned as `isError: true` tool responses — the span is marked with `error.type=tool_error` in that case. Unhandled exceptions are recorded automatically by the Tracing Service and the span status is set to `ERROR`.
+
+In addition to those attributes, the Tracing Service automatically attaches the authenticated principal's type as `backstage.principal.type` (one of `user`, `service`, or `none`). Each `tools/call` span is also attributed to the plugin that owns the invoked action via `backstage.plugin.id` (e.g. `catalog`, `scaffolder`) — overriding the default `mcp-actions` value so tracing backends can filter activity by the source plugin rather than by the MCP transport.
+
+### Baggage propagation
+
+The MCP Actions routers propagate OpenTelemetry context from the incoming HTTP request headers so that trace parent and baggage survive through the MCP transport layer. The following low-cardinality identifier entries from the OpenTelemetry [`gen_ai.*` attribute registry](https://opentelemetry.io/docs/specs/semconv/registry/attributes/gen-ai/), when set by the MCP client in baggage, are automatically forwarded as attributes on the `tools/call` span:
+
+- `gen_ai.agent.id`
+- `gen_ai.agent.name`
+- `gen_ai.conversation.id`
+- `gen_ai.provider.name`
+- `gen_ai.request.model`
+
+This enables tracing backends to correlate MCP tool invocations back to the originating agent, conversation, or model without additional configuration. Other `gen_ai.*` baggage entries are intentionally not forwarded — baggage may be set by arbitrary upstream callers, and a broad prefix filter would let clients smuggle high-cardinality or payload-shaped keys (e.g. `gen_ai.tool.call.result`, `gen_ai.prompt`) onto the span and bypass the [tool payload capture flag](#capturing-tool-arguments-and-results).
+
+### Capturing the authenticated end user
+
+The Tracing Service can additionally include the authenticated principal's identity as `enduser.id` (the user entity ref for a user principal, the service subject for a service principal). This is gated behind a backend-wide configuration flag and is **disabled by default**:
+
+```yaml title="app-config.yaml"
+backend:
+  tracing:
+    capture:
+      endUser: true # defaults to false
+```
+
+This flag is honored by every plugin that creates spans through the [Tracing Service](../backend-system/core-services/tracing.md), not just MCP Actions.
+
+### Capturing tool arguments and results
+
+When `mcpActions.tracing.capture.toolPayload` is enabled, the tool's input arguments and output result are recorded on the span as `gen_ai.tool.call.arguments` and `gen_ai.tool.call.result`.
+
+```yaml title="app-config.yaml"
+mcpActions:
+  tracing:
+    capture:
+      toolPayload: true # defaults to false
+```
+
+:::warning
+These attributes are marked Opt-In by the OpenTelemetry GenAI semantic conventions because they may contain sensitive information — entity payloads, scaffolder inputs, free-form text, and so on. Only enable this flag if your tracing backend's data handling is appropriate for the kinds of payloads your MCP tools accept and produce.
+:::
+
+See the [OpenTelemetry tutorial](../tutorials/setup-opentelemetry.md) to learn how to make these spans available.
diff --git a/docs/backend-system/core-services/tracing.md b/docs/backend-system/core-services/tracing.md
index 66c6a35d3d..47dc7e6714 100644
--- a/docs/backend-system/core-services/tracing.md
+++ b/docs/backend-system/core-services/tracing.md
@@ -100,6 +100,56 @@ The span object exposes:
 | `setAttribute(key, value)`     | Set a single attribute. Value is a primitive or array of primitives. |
 | `setStatus({ code, message })` | Set the span status. `code` is `'ok'`, `'error'`, or `'unset'`.      |
 
+## Context Propagation
+
+The tracing service exposes two sub-objects that mirror the corresponding namespaces in `@opentelemetry/api`:
+
+- `tracing.context` for context management (`active`, `with`).
+- `tracing.propagation` for context propagation (`extract`, `getBaggage`, `getActiveBaggage`).
+
+When your plugin handles a request through a transport or framework that doesn't automatically attach the caller's context to the work it runs (for example, a handler dispatched from a message-queue consumer, or a third-party transport like the MCP streamable HTTP transport that re-enters user code outside of Express's middleware chain), extract the trace parent and baggage from the inbound request's headers yourself and run the handler with that context active:
+
+```ts
+router.post('/', async (req, res) => {
+  const ctx = tracing.propagation.extract(
+    tracing.context.active(),
+    req.headers,
+  );
+  await tracing.context.with(ctx, () =>
+    transport.handleRequest(req, res, req.body),
+  );
+});
+```
+
+`propagation.extract` reads from a header-shaped record (`Record<string, string | string[] | undefined>`), so any source of headers — Express's `req.headers`, a Node.js `http.IncomingMessage`, or a payload field carrying serialized headers — works the same way.
+
+Any spans created inside the callback — including those from `startActiveSpan` — will be children of the propagated trace and will have access to the propagated baggage.
+
+The context returned by `propagation.extract` and `context.active` is an opaque handle: consumers pass it back into the API but do not introspect it.
+
+## Reading Baggage
+
+Use `propagation.getActiveBaggage()` to read baggage entries from the currently active context. This is useful for forwarding caller-set metadata onto your spans — for example, a request ID, tenant identifier, or feature-flag context that the caller propagated via baggage. The baggage is exposed as a flat list of entries — iterate through them to find the keys you care about:
+
+```ts
+const baggage = tracing.propagation.getActiveBaggage();
+for (const [key, entry] of baggage?.getAllEntries() ?? []) {
+  if (key === 'app.tenant.id') {
+    span.setAttribute('app.tenant.id', entry.value);
+  }
+}
+```
+
+Use `propagation.getBaggage(ctx)` when you already hold a specific context handle (for example, one returned by `propagation.extract`) and want to read its baggage without first activating the context.
+
+The returned object exposes:
+
+| Method            | Description                                  |
+| ----------------- | -------------------------------------------- |
+| `getAllEntries()` | Returns all entries as `[key, { value }][]`. |
+
+Both calls return `undefined` when no baggage is present. Single-key lookups are intentionally not provided — baggage is meant for bridging caller metadata onto spans or metrics, not as a general-purpose key-value store.
+
 ## Principal Enrichment
 
 When you supply either `credentials` or a `request`, the service adds principal-derived attributes to the span:
diff --git a/packages/backend-defaults/src/alpha/entrypoints/tracing/DefaultTracingService.test.ts b/packages/backend-defaults/src/alpha/entrypoints/tracing/DefaultTracingService.test.ts
index 9675ecd8ef..a03e7bc031 100644
--- a/packages/backend-defaults/src/alpha/entrypoints/tracing/DefaultTracingService.test.ts
+++ b/packages/backend-defaults/src/alpha/entrypoints/tracing/DefaultTracingService.test.ts
@@ -13,7 +13,13 @@
  * See the License for the specific language governing permissions and
  * limitations under the License.
  */
-import { SpanKind, SpanStatusCode, trace } from '@opentelemetry/api';
+import {
+  SpanKind,
+  SpanStatusCode,
+  context,
+  propagation,
+  trace,
+} from '@opentelemetry/api';
 import { mockCredentials, mockServices } from '@backstage/backend-test-utils';
 import { DefaultTracingService } from './DefaultTracingService';
 
@@ -88,10 +94,11 @@ describe('DefaultTracingService', () => {
 
   it('passes name, kind, and caller attributes through to the tracer', async () => {
     const service = createService();
-    await service.startActiveSpan('op', async () => undefined, {
-      kind: 'server',
-      attributes: { foo: 'bar' },
-    });
+    await service.startActiveSpan(
+      'op',
+      { kind: 'server', attributes: { foo: 'bar' } },
+      async () => undefined,
+    );
 
     expect(mocks.tracer.startActiveSpan).toHaveBeenCalledWith(
       'op',
@@ -113,9 +120,11 @@ describe('DefaultTracingService', () => {
 
   it('lets caller-supplied attributes override backstage.plugin.id at start time', async () => {
     const service = createService({ pluginId: 'my-plugin' });
-    await service.startActiveSpan('op', async () => undefined, {
-      attributes: { 'backstage.plugin.id': 'other-plugin' },
-    });
+    await service.startActiveSpan(
+      'op',
+      { attributes: { 'backstage.plugin.id': 'other-plugin' } },
+      async () => undefined,
+    );
 
     const attrs = mocks.tracer.startActiveSpan.mock.calls[0][1].attributes;
     expect(attrs['backstage.plugin.id']).toBe('other-plugin');
@@ -140,18 +149,22 @@ describe('DefaultTracingService', () => {
     ];
     for (const [kind, expected] of cases) {
       mocks.tracer.startActiveSpan.mockClear();
-      await service.startActiveSpan('op', async () => undefined, {
-        kind: kind as any,
-      });
+      await service.startActiveSpan(
+        'op',
+        { kind: kind as any },
+        async () => undefined,
+      );
       expect(mocks.tracer.startActiveSpan.mock.calls[0][1].kind).toBe(expected);
     }
   });
 
   it('adds backstage.principal.type but not enduser.id when capture is off', async () => {
     const service = createService({ captureEndUser: false });
-    await service.startActiveSpan('op', async () => undefined, {
-      credentials: mockCredentials.user('user:default/alice'),
-    });
+    await service.startActiveSpan(
+      'op',
+      { credentials: mockCredentials.user('user:default/alice') },
+      async () => undefined,
+    );
 
     const attrs = mocks.tracer.startActiveSpan.mock.calls[0][1].attributes;
     expect(attrs['backstage.principal.type']).toBe('user');
@@ -160,9 +173,11 @@ describe('DefaultTracingService', () => {
 
   it('adds enduser.id from a user principal when capture is on', async () => {
     const service = createService({ captureEndUser: true });
-    await service.startActiveSpan('op', async () => undefined, {
-      credentials: mockCredentials.user('user:default/alice'),
-    });
+    await service.startActiveSpan(
+      'op',
+      { credentials: mockCredentials.user('user:default/alice') },
+      async () => undefined,
+    );
 
     const attrs = mocks.tracer.startActiveSpan.mock.calls[0][1].attributes;
     expect(attrs['enduser.id']).toBe('user:default/alice');
@@ -170,9 +185,11 @@ describe('DefaultTracingService', () => {
 
   it('adds enduser.id from a service principal subject when capture is on', async () => {
     const service = createService({ captureEndUser: true });
-    await service.startActiveSpan('op', async () => undefined, {
-      credentials: mockCredentials.service('plugin:test'),
-    });
+    await service.startActiveSpan(
+      'op',
+      { credentials: mockCredentials.service('plugin:test') },
+      async () => undefined,
+    );
 
     const attrs = mocks.tracer.startActiveSpan.mock.calls[0][1].attributes;
     expect(attrs['enduser.id']).toBe('plugin:test');
@@ -189,9 +206,11 @@ describe('DefaultTracingService', () => {
       httpAuth,
     });
 
-    await service.startActiveSpan('op', async () => undefined, {
-      request: { headers: {} } as any,
-    });
+    await service.startActiveSpan(
+      'op',
+      { request: { headers: {} } as any },
+      async () => undefined,
+    );
 
     expect(credSpy).toHaveBeenCalledTimes(1);
     const attrs = mocks.tracer.startActiveSpan.mock.calls[0][1].attributes;
@@ -208,10 +227,14 @@ describe('DefaultTracingService', () => {
       httpAuth,
     });
 
-    await service.startActiveSpan('op', async () => undefined, {
-      credentials: mockCredentials.user('user:default/explicit'),
-      request: { headers: {} } as any,
-    });
+    await service.startActiveSpan(
+      'op',
+      {
+        credentials: mockCredentials.user('user:default/explicit'),
+        request: { headers: {} } as any,
+      },
+      async () => undefined,
+    );
 
     expect(credSpy).not.toHaveBeenCalled();
     const attrs = mocks.tracer.startActiveSpan.mock.calls[0][1].attributes;
@@ -267,4 +290,119 @@ describe('DefaultTracingService', () => {
     expect(value).toBe(42);
     expect(mocks.span.end).toHaveBeenCalledTimes(1);
   });
+
+  describe('context', () => {
+    describe('active', () => {
+      it('returns the OTel active context as an opaque handle', () => {
+        const fakeCtx = { __ctx: 'active' };
+        jest.spyOn(context, 'active').mockReturnValue(fakeCtx as any);
+        const service = createService();
+        expect(service.context.active()).toBe(fakeCtx);
+      });
+    });
+
+    describe('with', () => {
+      it('delegates to OTel context.with on the supplied handle and returns the fn result', async () => {
+        const fakeCtx = { __ctx: 'extracted' } as any;
+        const withSpy = jest
+          .spyOn(context, 'with')
+          .mockImplementation((_ctx, fn) => (fn as any)());
+
+        const service = createService();
+        const result = await service.context.with(fakeCtx, () => 99);
+
+        expect(withSpy).toHaveBeenCalledWith(fakeCtx, expect.any(Function));
+        expect(result).toBe(99);
+      });
+
+      it('awaits an async fn and returns its resolved value', async () => {
+        jest
+          .spyOn(context, 'with')
+          .mockImplementation((_ctx, fn) => (fn as any)());
+
+        const service = createService();
+        const result = await service.context.with(
+          {} as any,
+          async () => 'async-val',
+        );
+        expect(result).toBe('async-val');
+      });
+    });
+  });
+
+  describe('propagation', () => {
+    describe('extract', () => {
+      it('forwards the supplied context and headers to OTel propagation.extract', () => {
+        const baseCtx = { __ctx: 'base' } as any;
+        const extractedCtx = { __ctx: 'extracted' } as any;
+        const extractSpy = jest
+          .spyOn(propagation, 'extract')
+          .mockReturnValue(extractedCtx);
+
+        const service = createService();
+        const headers = { traceparent: '00-abc-def-01' };
+        const result = service.propagation.extract(baseCtx, headers);
+
+        expect(extractSpy).toHaveBeenCalledWith(baseCtx, headers);
+        expect(result).toBe(extractedCtx);
+      });
+    });
+
+    describe('getActiveBaggage', () => {
+      it('returns a read-only baggage wrapping the active context baggage', () => {
+        const mockBaggage = {
+          getAllEntries: jest.fn(() => [
+            ['gen_ai.conversation.id', { value: 'conv-1' }],
+            ['gen_ai.agent.id', { value: 'agent-2' }],
+          ]),
+          getEntry: jest.fn(),
+          setEntry: jest.fn(),
+          removeEntry: jest.fn(),
+          removeEntries: jest.fn(),
+          clear: jest.fn(),
+        };
+        jest
+          .spyOn(propagation, 'getActiveBaggage')
+          .mockReturnValue(mockBaggage as any);
+
+        const service = createService();
+        const baggage = service.propagation.getActiveBaggage();
+
+        expect(baggage).toBeDefined();
+        expect(baggage!.getAllEntries()).toEqual([
+          ['gen_ai.conversation.id', { value: 'conv-1' }],
+          ['gen_ai.agent.id', { value: 'agent-2' }],
+        ]);
+      });
+    });
+
+    describe('getBaggage', () => {
+      it('returns baggage from the supplied context', () => {
+        const ctx = { __ctx: 'has-baggage' } as any;
+        const mockBaggage = {
+          getAllEntries: jest.fn(() => [['k', { value: 'ctx-val' }]]),
+          getEntry: jest.fn(),
+          setEntry: jest.fn(),
+          removeEntry: jest.fn(),
+          removeEntries: jest.fn(),
+          clear: jest.fn(),
+        };
+        const getBaggageSpy = jest
+          .spyOn(propagation, 'getBaggage')
+          .mockReturnValue(mockBaggage as any);
+
+        const service = createService();
+        const baggage = service.propagation.getBaggage(ctx);
+
+        expect(getBaggageSpy).toHaveBeenCalledWith(ctx);
+        expect(baggage!.getAllEntries()).toEqual([['k', { value: 'ctx-val' }]]);
+      });
+
+      it('returns undefined when the context has no baggage', () => {
+        jest.spyOn(propagation, 'getBaggage').mockReturnValue(undefined);
+        const service = createService();
+        expect(service.propagation.getBaggage({} as any)).toBeUndefined();
+      });
+    });
+  });
 });
diff --git a/packages/backend-defaults/src/alpha/entrypoints/tracing/DefaultTracingService.ts b/packages/backend-defaults/src/alpha/entrypoints/tracing/DefaultTracingService.ts
index 77049cedfd..e3d2733260 100644
--- a/packages/backend-defaults/src/alpha/entrypoints/tracing/DefaultTracingService.ts
+++ b/packages/backend-defaults/src/alpha/entrypoints/tracing/DefaultTracingService.ts
@@ -14,7 +14,15 @@
  * limitations under the License.
  */
 
-import { SpanKind, SpanStatusCode, Tracer, trace } from '@opentelemetry/api';
+import {
+  Context,
+  SpanKind,
+  SpanStatusCode,
+  Tracer,
+  context as otelContext,
+  propagation as otelPropagation,
+  trace,
+} from '@opentelemetry/api';
 import {
   BackstageCredentials,
   HttpAuthService,
@@ -22,6 +30,10 @@ import {
 import {
   TracingService,
   TracingServiceAttributes,
+  TracingServiceBaggage,
+  TracingServiceContext,
+  TracingServiceContextAPI,
+  TracingServicePropagationAPI,
   TracingServiceSpan,
   TracingServiceSpanKind,
   TracingServiceSpanOptions,
@@ -42,6 +54,28 @@ export interface DefaultTracingServiceOptions {
   httpAuth: HttpAuthService;
 }
 
+// `TracingServiceContext` is an opaque handle for an OTel `Context`. Internally
+// the value *is* the OTel context; we just narrow the type so consumers can't
+// poke at it directly.
+function toOtelContext(ctx: TracingServiceContext): Context {
+  return ctx as unknown as Context;
+}
+function fromOtelContext(ctx: Context): TracingServiceContext {
+  return ctx as unknown as TracingServiceContext;
+}
+
+function wrapOtelBaggage(
+  baggage: ReturnType<typeof otelPropagation.getActiveBaggage>,
+): TracingServiceBaggage | undefined {
+  if (!baggage) return undefined;
+  return {
+    getAllEntries: () =>
+      baggage
+        .getAllEntries()
+        .map(([key, entry]) => [key, { value: entry.value }]),
+  };
+}
+
 /**
  * Default implementation of the {@link TracingService} interface.
  *
@@ -53,6 +87,32 @@ export class DefaultTracingService implements TracingService {
   private readonly captureEndUser: boolean;
   private readonly httpAuth: HttpAuthService;
 
+  readonly context: TracingServiceContextAPI = {
+    active: () => fromOtelContext(otelContext.active()),
+    // `otelContext.with` is synchronous: it activates `ctx`, invokes `fn`,
+    // then restores the previous active context before this call returns.
+    // When `fn` is async, the AsyncLocalStorage context manager installed
+    // by the OTel SDK is what keeps `ctx` active across the callback's
+    // `await`s. If no context manager is registered (e.g. in a test that
+    // does not wire up the OTel SDK) the `await` continuations will run
+    // outside `ctx`.
+    with: async <T>(
+      ctx: TracingServiceContext,
+      fn: () => T | Promise<T>,
+    ): Promise<T> => otelContext.with(toOtelContext(ctx), fn),
+  };
+
+  readonly propagation: TracingServicePropagationAPI = {
+    extract: (
+      ctx: TracingServiceContext,
+      carrier: Record<string, string | string[] | undefined>,
+    ): TracingServiceContext =>
+      fromOtelContext(otelPropagation.extract(toOtelContext(ctx), carrier)),
+    getBaggage: (ctx: TracingServiceContext) =>
+      wrapOtelBaggage(otelPropagation.getBaggage(toOtelContext(ctx))),
+    getActiveBaggage: () => wrapOtelBaggage(otelPropagation.getActiveBaggage()),
+  };
+
   private constructor(opts: DefaultTracingServiceOptions) {
     this.tracer = trace
       .getTracerProvider()
@@ -66,11 +126,30 @@ export class DefaultTracingService implements TracingService {
     return new DefaultTracingService(opts);
   }
 
-  async startActiveSpan<T>(
+  startActiveSpan<T>(
     name: string,
     fn: (span: TracingServiceSpan) => T | Promise<T>,
-    options: TracingServiceSpanOptions = {},
+  ): Promise<T>;
+  startActiveSpan<T>(
+    name: string,
+    options: TracingServiceSpanOptions,
+    fn: (span: TracingServiceSpan) => T | Promise<T>,
+  ): Promise<T>;
+  async startActiveSpan<T>(
+    name: string,
+    optionsOrFn:
+      | TracingServiceSpanOptions
+      | ((span: TracingServiceSpan) => T | Promise<T>),
+    maybeFn?: (span: TracingServiceSpan) => T | Promise<T>,
   ): Promise<T> {
+    const [options, fn]: [
+      TracingServiceSpanOptions,
+      (span: TracingServiceSpan) => T | Promise<T>,
+    ] =
+      typeof optionsOrFn === 'function'
+        ? [{}, optionsOrFn]
+        : [optionsOrFn, maybeFn!];
+
     let credentials = options.credentials;
     if (!credentials && options.request) {
       credentials = await this.httpAuth.credentials(options.request);
diff --git a/packages/backend-plugin-api/report-alpha.api.md b/packages/backend-plugin-api/report-alpha.api.md
index 0603f4310e..53ebf99f51 100644
--- a/packages/backend-plugin-api/report-alpha.api.md
+++ b/packages/backend-plugin-api/report-alpha.api.md
@@ -292,10 +292,16 @@ export const rootSystemMetadataServiceRef: ServiceRef<
 
 // @alpha
 export interface TracingService {
+  readonly context: TracingServiceContextAPI;
+  readonly propagation: TracingServicePropagationAPI;
   startActiveSpan<T>(
     name: string,
     fn: (span: TracingServiceSpan) => T | Promise<T>,
-    options?: TracingServiceSpanOptions,
+  ): Promise<T>;
+  startActiveSpan<T>(
+    name: string,
+    options: TracingServiceSpanOptions,
+    fn: (span: TracingServiceSpan) => T | Promise<T>,
   ): Promise<T>;
 }
 
@@ -314,6 +320,40 @@ export type TracingServiceAttributeValue =
   | Array<null | undefined | number>
   | Array<null | undefined | boolean>;
 
+// @alpha
+export interface TracingServiceBaggage {
+  // (undocumented)
+  getAllEntries(): Array<[string, TracingServiceBaggageEntry]>;
+}
+
+// @alpha
+export interface TracingServiceBaggageEntry {
+  // (undocumented)
+  value: string;
+}
+
+// @alpha
+export interface TracingServiceContext {
+  // (undocumented)
+  readonly $$type: '@backstage/TracingServiceContext';
+}
+
+// @alpha
+export interface TracingServiceContextAPI {
+  active(): TracingServiceContext;
+  with<T>(context: TracingServiceContext, fn: () => T | Promise<T>): Promise<T>;
+}
+
+// @alpha
+export interface TracingServicePropagationAPI {
+  extract(
+    context: TracingServiceContext,
+    carrier: Record<string, string | string[] | undefined>,
+  ): TracingServiceContext;
+  getActiveBaggage(): TracingServiceBaggage | undefined;
+  getBaggage(context: TracingServiceContext): TracingServiceBaggage | undefined;
+}
+
 // @alpha
 export const tracingServiceRef: ServiceRef<
   TracingService,
diff --git a/packages/backend-plugin-api/src/alpha/TracingService.ts b/packages/backend-plugin-api/src/alpha/TracingService.ts
index e0ccf26116..3b159f975c 100644
--- a/packages/backend-plugin-api/src/alpha/TracingService.ts
+++ b/packages/backend-plugin-api/src/alpha/TracingService.ts
@@ -104,6 +104,104 @@ export interface TracingService {
   startActiveSpan<T>(
     name: string,
     fn: (span: TracingServiceSpan) => T | Promise<T>,
-    options?: TracingServiceSpanOptions,
   ): Promise<T>;
+  /**
+   * Runs `fn` inside a new active span configured by `options`. The
+   * span is finished when `fn` resolves or throws.
+   */
+  startActiveSpan<T>(
+    name: string,
+    options: TracingServiceSpanOptions,
+    fn: (span: TracingServiceSpan) => T | Promise<T>,
+  ): Promise<T>;
+
+  /**
+   * Read the active tracing context, or run work within a specific
+   * one.
+   */
+  readonly context: TracingServiceContextAPI;
+
+  /**
+   * Extract a caller's tracing context from an inbound carrier, and
+   * read baggage from a context. Use these to bridge context across
+   * boundaries where automatic propagation is lost — for example,
+   * when a request arrives over a transport that does not
+   * automatically attach the caller's context.
+   */
+  readonly propagation: TracingServicePropagationAPI;
+}
+
+/**
+ * Read the active tracing context, or run work within a specific one.
+ * The context carries the active span and propagation fields (trace
+ * parent, baggage) for the current unit of work, and is automatically
+ * inherited by spans created via `startActiveSpan`.
+ *
+ * @alpha
+ */
+export interface TracingServiceContextAPI {
+  /** Returns the currently active context. */
+  active(): TracingServiceContext;
+  /** Runs `fn` with the supplied context set as the active context. */
+  with<T>(context: TracingServiceContext, fn: () => T | Promise<T>): Promise<T>;
+}
+
+/**
+ * Extract a caller's trace parent and baggage from an inbound carrier
+ * (typically HTTP headers), or read baggage from a context. Use these
+ * to bridge context across boundaries where automatic propagation is
+ * lost.
+ *
+ * @alpha
+ */
+export interface TracingServicePropagationAPI {
+  /**
+   * Returns a new context with propagation fields (trace parent,
+   * baggage, ...) read from the supplied carrier merged into it.
+   */
+  extract(
+    context: TracingServiceContext,
+    carrier: Record<string, string | string[] | undefined>,
+  ): TracingServiceContext;
+  /**
+   * Returns the baggage attached to the supplied context, or
+   * `undefined` when none is present.
+   */
+  getBaggage(context: TracingServiceContext): TracingServiceBaggage | undefined;
+  /**
+   * Returns the baggage attached to the currently active context, or
+   * `undefined` when none is present. Equivalent to
+   * `getBaggage(context.active())`.
+   */
+  getActiveBaggage(): TracingServiceBaggage | undefined;
+}
+
+/**
+ * Opaque handle representing a tracing context. Consumers receive
+ * these from {@link TracingServiceContextAPI.active} or
+ * {@link TracingServicePropagationAPI.extract} and pass them back into
+ * the API; the type carries no inspectable fields.
+ *
+ * @alpha
+ */
+export interface TracingServiceContext {
+  readonly $$type: '@backstage/TracingServiceContext';
+}
+
+/**
+ * A read-only view of propagated baggage entries.
+ *
+ * @alpha
+ */
+export interface TracingServiceBaggage {
+  getAllEntries(): Array<[string, TracingServiceBaggageEntry]>;
+}
+
+/**
+ * A single baggage entry.
+ *
+ * @alpha
+ */
+export interface TracingServiceBaggageEntry {
+  value: string;
 }
diff --git a/packages/backend-plugin-api/src/alpha/index.ts b/packages/backend-plugin-api/src/alpha/index.ts
index 4e1e73f23e..1e2a03a04f 100644
--- a/packages/backend-plugin-api/src/alpha/index.ts
+++ b/packages/backend-plugin-api/src/alpha/index.ts
@@ -50,6 +50,11 @@ export type {
   TracingService,
   TracingServiceAttributeValue,
   TracingServiceAttributes,
+  TracingServiceBaggage,
+  TracingServiceBaggageEntry,
+  TracingServiceContext,
+  TracingServiceContextAPI,
+  TracingServicePropagationAPI,
   TracingServiceSpan,
   TracingServiceSpanKind,
   TracingServiceSpanOptions,
diff --git a/packages/backend-plugin-api/src/alpha/refs.ts b/packages/backend-plugin-api/src/alpha/refs.ts
index 967fce6344..47176645d9 100644
--- a/packages/backend-plugin-api/src/alpha/refs.ts
+++ b/packages/backend-plugin-api/src/alpha/refs.ts
@@ -71,7 +71,7 @@ export const metricsServiceRef = createServiceRef<
 /**
  * Service for managing trace spans.
  *
- * See {@link TracingService} for the API surface.
+ * See `TracingService` for the API surface.
  *
  * @alpha
  */
diff --git a/packages/backend-test-utils/report-alpha.api.md b/packages/backend-test-utils/report-alpha.api.md
index 71848aaaa1..f3faa4eb5e 100644
--- a/packages/backend-test-utils/report-alpha.api.md
+++ b/packages/backend-test-utils/report-alpha.api.md
@@ -16,6 +16,8 @@ import { MetricsService } from '@backstage/backend-plugin-api/alpha';
 import { ServiceFactory } from '@backstage/backend-plugin-api';
 import { TracingService } from '@backstage/backend-plugin-api/alpha';
 import { TracingServiceAttributeValue } from '@backstage/backend-plugin-api/alpha';
+import { TracingServiceContextAPI } from '@backstage/backend-plugin-api/alpha';
+import { TracingServicePropagationAPI } from '@backstage/backend-plugin-api/alpha';
 import { TracingServiceSpan } from '@backstage/backend-plugin-api/alpha';
 import { TracingServiceSpanStatus } from '@backstage/backend-plugin-api/alpha';
 
@@ -85,6 +87,28 @@ export class MockActionsRegistry
   >(options: ActionsRegistryActionOptions<TInputSchema, TOutputSchema>): void;
 }
 
+// @alpha
+export interface MockedTracingServiceContextAPI
+  extends TracingServiceContextAPI {
+  // (undocumented)
+  active: jest.MockedFunction<TracingServiceContextAPI['active']>;
+  // (undocumented)
+  with: jest.MockedFunction<TracingServiceContextAPI['with']>;
+}
+
+// @alpha
+export interface MockedTracingServicePropagationAPI
+  extends TracingServicePropagationAPI {
+  // (undocumented)
+  extract: jest.MockedFunction<TracingServicePropagationAPI['extract']>;
+  // (undocumented)
+  getActiveBaggage: jest.MockedFunction<
+    TracingServicePropagationAPI['getActiveBaggage']
+  >;
+  // (undocumented)
+  getBaggage: jest.MockedFunction<TracingServicePropagationAPI['getBaggage']>;
+}
+
 // @alpha
 export interface MockedTracingServiceSpan extends TracingServiceSpan {
   // (undocumented)
@@ -106,8 +130,12 @@ export type ServiceMock<TService> = {
 
 // @alpha
 export interface TracingServiceMock extends TracingService {
+  // (undocumented)
+  context: MockedTracingServiceContextAPI;
   // (undocumented)
   factory: ServiceFactory<TracingService>;
+  // (undocumented)
+  propagation: MockedTracingServicePropagationAPI;
   spans: MockedTracingServiceSpan[];
   // (undocumented)
   startActiveSpan: jest.MockedFunction<TracingService['startActiveSpan']>;
diff --git a/packages/backend-test-utils/src/alpha/services/TracingServiceMock.test.ts b/packages/backend-test-utils/src/alpha/services/TracingServiceMock.test.ts
new file mode 100644
index 0000000000..7e3cd7fa92
--- /dev/null
+++ b/packages/backend-test-utils/src/alpha/services/TracingServiceMock.test.ts
@@ -0,0 +1,79 @@
+/*
+ * Copyright 2026 The Backstage Authors
+ *
+ * Licensed under the Apache License, Version 2.0 (the "License");
+ * you may not use this file except in compliance with the License.
+ * You may obtain a copy of the License at
+ *
+ *     http://www.apache.org/licenses/LICENSE-2.0
+ *
+ * Unless required by applicable law or agreed to in writing, software
+ * distributed under the License is distributed on an "AS IS" BASIS,
+ * WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
+ * See the License for the specific language governing permissions and
+ * limitations under the License.
+ */
+
+import { tracingServiceMock } from './TracingServiceMock';
+
+describe('tracingServiceMock', () => {
+  it('parses the baggage header via propagation.extract and exposes it via getActiveBaggage inside context.with', async () => {
+    const tracing = tracingServiceMock.mock();
+
+    const ctx = tracing.propagation.extract(tracing.context.active(), {
+      baggage:
+        'gen_ai.conversation.id=conv-123, gen_ai.agent.id=agent-456;property=ignored',
+    });
+
+    // Baggage is reachable directly off the extracted handle.
+    expect(tracing.propagation.getBaggage(ctx)?.getAllEntries()).toEqual([
+      ['gen_ai.conversation.id', { value: 'conv-123' }],
+      ['gen_ai.agent.id', { value: 'agent-456' }],
+    ]);
+
+    const seen = await tracing.context.with(ctx, () =>
+      tracing.propagation
+        .getActiveBaggage()
+        ?.getAllEntries()
+        .map(([k, v]) => [k, v.value]),
+    );
+
+    expect(seen).toEqual([
+      ['gen_ai.conversation.id', 'conv-123'],
+      ['gen_ai.agent.id', 'agent-456'],
+    ]);
+
+    // Baggage is scoped to the context.with callback.
+    expect(tracing.propagation.getActiveBaggage()).toBeUndefined();
+  });
+
+  it('honours mockReturnValue overrides for getActiveBaggage', async () => {
+    const tracing = tracingServiceMock.mock();
+    const override = {
+      getAllEntries: () =>
+        [['gen_ai.conversation.id', { value: 'override' }]] as Array<
+          [string, { value: string }]
+        >,
+    };
+    tracing.propagation.getActiveBaggage.mockReturnValue(override);
+
+    expect(tracing.propagation.getActiveBaggage()).toBe(override);
+    const ctx = tracing.propagation.extract(tracing.context.active(), {
+      baggage: 'gen_ai.conversation.id=conv-from-header',
+    });
+    await tracing.context.with(ctx, () => {
+      // mockReturnValue takes precedence over the default header parsing.
+      expect(tracing.propagation.getActiveBaggage()).toBe(override);
+    });
+  });
+
+  it('returns undefined baggage when no baggage header is supplied to extract', async () => {
+    const tracing = tracingServiceMock.mock();
+    const ctx = tracing.propagation.extract(tracing.context.active(), {
+      traceparent: 'whatever',
+    });
+    await tracing.context.with(ctx, () => {
+      expect(tracing.propagation.getActiveBaggage()).toBeUndefined();
+    });
+  });
+});
diff --git a/packages/backend-test-utils/src/alpha/services/TracingServiceMock.ts b/packages/backend-test-utils/src/alpha/services/TracingServiceMock.ts
index 6cdc1136cc..df19213022 100644
--- a/packages/backend-test-utils/src/alpha/services/TracingServiceMock.ts
+++ b/packages/backend-test-utils/src/alpha/services/TracingServiceMock.ts
@@ -21,12 +21,62 @@ import {
 import {
   TracingService,
   TracingServiceAttributeValue,
+  TracingServiceBaggage,
+  TracingServiceContext,
+  TracingServiceContextAPI,
+  TracingServicePropagationAPI,
   TracingServiceSpan,
   TracingServiceSpanStatus,
   tracingServiceRef,
 } from '@backstage/backend-plugin-api/alpha';
 import { tracingServiceFactory } from '@backstage/backend-defaults/alpha';
 
+// Internal context shape used by the mock. The opaque `TracingServiceContext`
+// is just this object cast to the public type.
+interface MockContext {
+  baggage?: TracingServiceBaggage;
+}
+
+function toMockContext(ctx: TracingServiceContext): MockContext {
+  return ctx as unknown as MockContext;
+}
+function fromMockContext(ctx: MockContext): TracingServiceContext {
+  return ctx as unknown as TracingServiceContext;
+}
+
+// Parses the `baggage` header per the W3C Baggage member syntax,
+// dropping value properties (`;property=value`). This mirrors what
+// `propagation.extract` does in the real tracing service, just enough
+// for tests to assert end-to-end behaviour between propagated headers
+// and `getActiveBaggage()`.
+function parseBaggageHeader(
+  carrier: Record<string, string | string[] | undefined>,
+): TracingServiceBaggage | undefined {
+  let raw: string | undefined;
+  for (const [name, value] of Object.entries(carrier)) {
+    if (name.toLowerCase() !== 'baggage') continue;
+    raw = Array.isArray(value) ? value[0] : value;
+    break;
+  }
+  if (!raw) return undefined;
+
+  const entries = new Map<string, { value: string }>();
+  for (const segment of raw.split(',')) {
+    const [pair] = segment.split(';');
+    const eqIdx = pair.indexOf('=');
+    if (eqIdx === -1) continue;
+    const key = decodeURIComponent(pair.slice(0, eqIdx).trim());
+    const value = decodeURIComponent(pair.slice(eqIdx + 1).trim());
+    if (!key) continue;
+    entries.set(key, { value });
+  }
+  if (entries.size === 0) return undefined;
+
+  return {
+    getAllEntries: () => Array.from(entries.entries()),
+  };
+}
+
 /**
  * A jest-mocked span captured by {@link TracingServiceMock}.
  *
@@ -37,15 +87,61 @@ export interface MockedTracingServiceSpan extends TracingServiceSpan {
   setStatus: jest.Mock<void, [TracingServiceSpanStatus]>;
 }
 
+/**
+ * Jest-mocked counterpart of the `context` member on the
+ * `TracingService`.
+ *
+ * @alpha
+ */
+export interface MockedTracingServiceContextAPI
+  extends TracingServiceContextAPI {
+  active: jest.MockedFunction<TracingServiceContextAPI['active']>;
+  with: jest.MockedFunction<TracingServiceContextAPI['with']>;
+}
+
+/**
+ * Jest-mocked counterpart of the `propagation` member on the
+ * `TracingService`.
+ *
+ * @alpha
+ */
+export interface MockedTracingServicePropagationAPI
+  extends TracingServicePropagationAPI {
+  extract: jest.MockedFunction<TracingServicePropagationAPI['extract']>;
+  getBaggage: jest.MockedFunction<TracingServicePropagationAPI['getBaggage']>;
+  getActiveBaggage: jest.MockedFunction<
+    TracingServicePropagationAPI['getActiveBaggage']
+  >;
+}
+
 /**
  * Mock for the `TracingService`. Captures every span created via
  * `startActiveSpan` so tests can assert on the options passed in and the
  * methods called on the span inside the callback.
  *
+ * By default, `propagation.extract` parses the `baggage` header (W3C
+ * Baggage syntax) out of the supplied carrier and stashes the entries
+ * on the returned context handle. `context.with` activates that handle
+ * for the duration of the wrapped callback so
+ * `propagation.getActiveBaggage` (and `propagation.getBaggage` on the
+ * supplied handle) returns those entries. Other propagation fields
+ * (e.g. `traceparent`) are ignored. Tests that need fully custom
+ * baggage can still override `propagation.getActiveBaggage` via
+ * `mockReturnValue` / `mockImplementation`, which takes precedence over
+ * the default behaviour.
+ *
+ * Unlike the real `DefaultTracingService`, the mock's `startActiveSpan`
+ * does **not** resolve `options.credentials` from `options.request` via
+ * `httpAuth`. Tests that need principal-derived span attributes should
+ * supply `options.credentials` directly on the span options, or assert
+ * on the raw `options` captured by `startActiveSpan.mock.calls`.
+ *
  * @alpha
  */
 export interface TracingServiceMock extends TracingService {
   startActiveSpan: jest.MockedFunction<TracingService['startActiveSpan']>;
+  context: MockedTracingServiceContextAPI;
+  propagation: MockedTracingServicePropagationAPI;
   /** Spans created by `startActiveSpan` calls, in order. */
   spans: MockedTracingServiceSpan[];
   factory: ServiceFactory<TracingService>;
@@ -66,18 +162,74 @@ export namespace tracingServiceMock {
    */
   export const mock = (): TracingServiceMock => {
     const spans: MockedTracingServiceSpan[] = [];
-    const startActiveSpan = jest.fn(async (_name, fn, _options) => {
-      const span: MockedTracingServiceSpan = {
-        setAttribute: jest.fn(),
-        setStatus: jest.fn(),
-      };
-      spans.push(span);
-      return await fn(span);
-    }) as TracingServiceMock['startActiveSpan'];
+    const startActiveSpan = jest.fn(
+      async (
+        _name: string,
+        optionsOrFn: unknown,
+        maybeFn?: (span: MockedTracingServiceSpan) => unknown,
+      ) => {
+        const fn = (
+          typeof optionsOrFn === 'function' ? optionsOrFn : maybeFn
+        ) as (span: MockedTracingServiceSpan) => unknown;
+        const span: MockedTracingServiceSpan = {
+          setAttribute: jest.fn(),
+          setStatus: jest.fn(),
+        };
+        spans.push(span);
+        return await fn(span);
+      },
+    ) as unknown as TracingServiceMock['startActiveSpan'];
 
-    const service: TracingService = { startActiveSpan };
+    const contextStack: MockContext[] = [{}];
+
+    const active = jest.fn(() =>
+      fromMockContext(contextStack[contextStack.length - 1]),
+    ) as MockedTracingServiceContextAPI['active'];
+
+    const withFn = jest.fn(async (ctx, fn) => {
+      contextStack.push(toMockContext(ctx));
+      try {
+        return await fn();
+      } finally {
+        contextStack.pop();
+      }
+    }) as MockedTracingServiceContextAPI['with'];
+
+    const extract = jest.fn((ctx, carrier) => {
+      const baggage = parseBaggageHeader(carrier);
+      // Carry forward the parsed baggage; preserve any baggage already on the
+      // supplied handle if the carrier doesn't include one.
+      const base = toMockContext(ctx);
+      return fromMockContext({ baggage: baggage ?? base.baggage });
+    }) as MockedTracingServicePropagationAPI['extract'];
+
+    const getBaggage = jest.fn(
+      ctx => toMockContext(ctx).baggage,
+    ) as MockedTracingServicePropagationAPI['getBaggage'];
+
+    const getActiveBaggage = jest.fn(
+      () => contextStack[contextStack.length - 1].baggage,
+    ) as MockedTracingServicePropagationAPI['getActiveBaggage'];
+
+    const context: MockedTracingServiceContextAPI = {
+      active,
+      with: withFn,
+    };
+    const propagation: MockedTracingServicePropagationAPI = {
+      extract,
+      getBaggage,
+      getActiveBaggage,
+    };
+
+    const service: TracingService = {
+      startActiveSpan,
+      context,
+      propagation,
+    };
 
     return Object.assign(service as TracingServiceMock, {
+      context,
+      propagation,
       spans,
       factory: createServiceFactory({
         service: tracingServiceRef,
diff --git a/packages/backend-test-utils/src/alpha/services/index.ts b/packages/backend-test-utils/src/alpha/services/index.ts
index c8861c86a4..e4c88f0b09 100644
--- a/packages/backend-test-utils/src/alpha/services/index.ts
+++ b/packages/backend-test-utils/src/alpha/services/index.ts
@@ -22,5 +22,7 @@ export {
   tracingServiceMock,
   type TracingServiceMock,
   type MockedTracingServiceSpan,
+  type MockedTracingServiceContextAPI,
+  type MockedTracingServicePropagationAPI,
 } from './TracingServiceMock';
 export { type ServiceMock } from './alphaCreateServiceMock';
diff --git a/plugins/mcp-actions-backend/config.d.ts b/plugins/mcp-actions-backend/config.d.ts
index a530f5b038..ffb9d23571 100644
--- a/plugins/mcp-actions-backend/config.d.ts
+++ b/plugins/mcp-actions-backend/config.d.ts
@@ -36,6 +36,21 @@ export interface Config {
      */
     namespacedToolNames?: boolean;
 
+    tracing?: {
+      capture?: {
+        /**
+         * When true, the MCP tool call's input arguments and output result
+         * are included on the MCP `tools/call` server span as
+         * `gen_ai.tool.call.arguments` and `gen_ai.tool.call.result`.
+         * These attributes are marked Opt-In by the OpenTelemetry GenAI
+         * semantic conventions because they may contain sensitive
+         * information (entity payloads, scaffolder inputs, free-form
+         * text). Defaults to false.
+         */
+        toolPayload?: boolean;
+      };
+    };
+
     /**
      * Named MCP servers, each exposed at /api/mcp-actions/v1/{key}.
      * When not configured, the plugin serves a single server at /api/mcp-actions/v1.
diff --git a/plugins/mcp-actions-backend/src/plugin.test.ts b/plugins/mcp-actions-backend/src/plugin.test.ts
index 31dce6bad5..e64254eb7e 100644
--- a/plugins/mcp-actions-backend/src/plugin.test.ts
+++ b/plugins/mcp-actions-backend/src/plugin.test.ts
@@ -14,7 +14,10 @@
  * limitations under the License.
  */
 import { mockServices, startTestBackend } from '@backstage/backend-test-utils';
-import { metricsServiceMock } from '@backstage/backend-test-utils/alpha';
+import {
+  metricsServiceMock,
+  tracingServiceMock,
+} from '@backstage/backend-test-utils/alpha';
 import { mcpPlugin } from './plugin';
 import { actionsRegistryServiceRef } from '@backstage/backend-plugin-api/alpha';
 import { createBackendPlugin } from '@backstage/backend-plugin-api';
@@ -54,6 +57,7 @@ describe('Mcp Backend', () => {
         mcpPlugin,
         mockPluginWithActions,
         metricsServiceMock.mock().factory,
+        tracingServiceMock.mock().factory,
         mockServices.rootConfig.factory({
           data: {
             backend: {
@@ -220,6 +224,7 @@ describe('Mcp Backend', () => {
           mockCatalogPlugin,
           mockScaffolderPlugin,
           metricsServiceMock.mock().factory,
+          tracingServiceMock.mock().factory,
           mockServices.rootConfig.factory({
             data: {
               backend: {
diff --git a/plugins/mcp-actions-backend/src/plugin.ts b/plugins/mcp-actions-backend/src/plugin.ts
index 6baaf8489d..65e15f504d 100644
--- a/plugins/mcp-actions-backend/src/plugin.ts
+++ b/plugins/mcp-actions-backend/src/plugin.ts
@@ -26,6 +26,7 @@ import {
   actionsRegistryServiceRef,
   actionsServiceRef,
   metricsServiceRef,
+  tracingServiceRef,
 } from '@backstage/backend-plugin-api/alpha';
 import { parseServerConfigs } from './config';
 
@@ -49,6 +50,7 @@ export const mcpPlugin = createBackendPlugin({
         discovery: coreServices.discovery,
         config: coreServices.rootConfig,
         metrics: metricsServiceRef,
+        tracing: tracingServiceRef,
       },
       async init({
         actions,
@@ -59,16 +61,22 @@ export const mcpPlugin = createBackendPlugin({
         discovery,
         config,
         metrics,
+        tracing,
       }) {
         const serverConfigs = parseServerConfigs(config);
         const namespacedToolNames = config.getOptionalBoolean(
           'mcpActions.namespacedToolNames',
         );
+        const captureToolPayloads =
+          config.getOptionalBoolean('mcpActions.tracing.capture.toolPayload') ??
+          false;
 
         const mcpService = await McpService.create({
           actions,
           metrics,
           namespacedToolNames,
+          tracingService: tracing,
+          captureToolPayloads,
         });
 
         const router = Router();
@@ -81,6 +89,7 @@ export const mcpPlugin = createBackendPlugin({
               httpAuth,
               logger,
               metrics,
+              tracing,
               serverConfig,
             });
 
@@ -97,6 +106,7 @@ export const mcpPlugin = createBackendPlugin({
           const sseRouter = createSseRouter({
             mcpService,
             httpAuth,
+            tracing,
             serverConfig,
           });
 
@@ -105,6 +115,7 @@ export const mcpPlugin = createBackendPlugin({
             httpAuth,
             logger,
             metrics,
+            tracing,
             serverConfig,
           });
 
diff --git a/plugins/mcp-actions-backend/src/routers/createSseRouter.ts b/plugins/mcp-actions-backend/src/routers/createSseRouter.ts
index 954d28af4e..25418c69e9 100644
--- a/plugins/mcp-actions-backend/src/routers/createSseRouter.ts
+++ b/plugins/mcp-actions-backend/src/routers/createSseRouter.ts
@@ -18,6 +18,7 @@ import { Router } from 'express';
 import { McpService } from '../services/McpService';
 import { SSEServerTransport } from '@modelcontextprotocol/sdk/server/sse.js';
 import { HttpAuthService } from '@backstage/backend-plugin-api';
+import { TracingService } from '@backstage/backend-plugin-api/alpha';
 import { McpServerConfig } from '../config';
 
 /**
@@ -26,10 +27,12 @@ import { McpServerConfig } from '../config';
 export const createSseRouter = ({
   mcpService,
   httpAuth,
+  tracing,
   serverConfig,
 }: {
   mcpService: McpService;
   httpAuth: HttpAuthService;
+  tracing: TracingService;
   serverConfig?: McpServerConfig;
 }): Router => {
   const router = PromiseRouter();
@@ -65,7 +68,13 @@ export const createSseRouter = ({
 
     const transport = transportsToSessionId.get(sessionId);
     if (transport) {
-      await transport.handlePostMessage(req, res, req.body);
+      const ctx = tracing.propagation.extract(
+        tracing.context.active(),
+        req.headers,
+      );
+      await tracing.context.with(ctx, () =>
+        transport.handlePostMessage(req, res, req.body),
+      );
     } else {
       res
         .status(400)
diff --git a/plugins/mcp-actions-backend/src/routers/createStreamableRouter.ts b/plugins/mcp-actions-backend/src/routers/createStreamableRouter.ts
index 517aa18824..61c9951b6d 100644
--- a/plugins/mcp-actions-backend/src/routers/createStreamableRouter.ts
+++ b/plugins/mcp-actions-backend/src/routers/createStreamableRouter.ts
@@ -21,7 +21,10 @@ import { StreamableHTTPServerTransport } from '@modelcontextprotocol/sdk/server/
 import { LATEST_PROTOCOL_VERSION } from '@modelcontextprotocol/sdk/types.js';
 import { HttpAuthService, LoggerService } from '@backstage/backend-plugin-api';
 import { toError } from '@backstage/errors';
-import { MetricsService } from '@backstage/backend-plugin-api/alpha';
+import {
+  MetricsService,
+  TracingService,
+} from '@backstage/backend-plugin-api/alpha';
 import { bucketBoundaries, McpServerSessionAttributes } from '../metrics';
 import { McpServerConfig } from '../config';
 
@@ -30,12 +33,14 @@ export const createStreamableRouter = ({
   httpAuth,
   logger,
   metrics,
+  tracing,
   serverConfig,
 }: {
   mcpService: McpService;
   logger: LoggerService;
   httpAuth: HttpAuthService;
   metrics: MetricsService;
+  tracing: TracingService;
   serverConfig?: McpServerConfig;
 }): Router => {
   const router = PromiseRouter();
@@ -72,7 +77,13 @@ export const createStreamableRouter = ({
       });
 
       await server.connect(transport);
-      await transport.handleRequest(req, res, req.body);
+      const ctx = tracing.propagation.extract(
+        tracing.context.active(),
+        req.headers,
+      );
+      await tracing.context.with(ctx, () =>
+        transport.handleRequest(req, res, req.body),
+      );
 
       res.on('close', () => {
         transport.close();
diff --git a/plugins/mcp-actions-backend/src/services/McpService.test.ts b/plugins/mcp-actions-backend/src/services/McpService.test.ts
index 1a7dc507c3..d96e9c7285 100644
--- a/plugins/mcp-actions-backend/src/services/McpService.test.ts
+++ b/plugins/mcp-actions-backend/src/services/McpService.test.ts
@@ -19,6 +19,7 @@ import { McpService } from './McpService';
 import {
   actionsRegistryServiceMock,
   metricsServiceMock,
+  tracingServiceMock,
 } from '@backstage/backend-test-utils/alpha';
 import { InMemoryTransport } from '@modelcontextprotocol/sdk/inMemory.js';
 import { Client } from '@modelcontextprotocol/sdk/client/index.js';
@@ -49,6 +50,7 @@ describe('McpService', () => {
     const mcpService = await McpService.create({
       actions: mockActionsRegistry,
       metrics: mockMetrics,
+      tracingService: tracingServiceMock.mock(),
     });
 
     const server = mcpService.getServer({
@@ -121,6 +123,7 @@ describe('McpService', () => {
     const mcpService = await McpService.create({
       actions: mockActionsRegistry,
       metrics: mockMetrics,
+      tracingService: tracingServiceMock.mock(),
     });
 
     const server = mcpService.getServer({
@@ -174,6 +177,7 @@ describe('McpService', () => {
     const mcpService = await McpService.create({
       actions: mockActionsRegistry,
       metrics: mockMetrics,
+      tracingService: tracingServiceMock.mock(),
     });
 
     const server = mcpService.getServer({
@@ -238,6 +242,7 @@ describe('McpService', () => {
     const mcpService = await McpService.create({
       actions: actionsRegistryServiceMock(),
       metrics: mockMetrics,
+      tracingService: tracingServiceMock.mock(),
     });
 
     const server = mcpService.getServer({
@@ -306,6 +311,7 @@ describe('McpService', () => {
     const mcpService = await McpService.create({
       actions: mockActionsRegistry,
       metrics: mockMetrics,
+      tracingService: tracingServiceMock.mock(),
     });
 
     const server = mcpService.getServer({
@@ -366,6 +372,7 @@ describe('McpService', () => {
     const mcpService = await McpService.create({
       actions: mockActionsRegistry,
       metrics: metricsServiceMock.mock(),
+      tracingService: tracingServiceMock.mock(),
     });
 
     const server = mcpService.getServer({
@@ -422,6 +429,7 @@ describe('McpService', () => {
     const mcpService = await McpService.create({
       actions: mockActionsRegistry,
       metrics: metricsServiceMock.mock(),
+      tracingService: tracingServiceMock.mock(),
     });
 
     const server = mcpService.getServer({
@@ -509,6 +517,7 @@ describe('McpService', () => {
       const mcpService = await McpService.create({
         actions: fakeActionsService,
         metrics: metricsServiceMock.mock(),
+        tracingService: tracingServiceMock.mock(),
       });
 
       const serverConfig: McpServerConfig = {
@@ -542,6 +551,7 @@ describe('McpService', () => {
       const mcpService = await McpService.create({
         actions: fakeActionsService,
         metrics: metricsServiceMock.mock(),
+        tracingService: tracingServiceMock.mock(),
       });
 
       const serverConfig: McpServerConfig = {
@@ -583,6 +593,7 @@ describe('McpService', () => {
       const mcpService = await McpService.create({
         actions: fakeActionsService,
         metrics: metricsServiceMock.mock(),
+        tracingService: tracingServiceMock.mock(),
       });
 
       const serverConfig: McpServerConfig = {
@@ -621,6 +632,7 @@ describe('McpService', () => {
       const mcpService = await McpService.create({
         actions: fakeActionsService,
         metrics: metricsServiceMock.mock(),
+        tracingService: tracingServiceMock.mock(),
       });
 
       const serverConfig: McpServerConfig = {
@@ -659,6 +671,7 @@ describe('McpService', () => {
       const mcpService = await McpService.create({
         actions: fakeActionsService,
         metrics: metricsServiceMock.mock(),
+        tracingService: tracingServiceMock.mock(),
       });
 
       const serverConfig: McpServerConfig = {
@@ -711,6 +724,7 @@ describe('McpService', () => {
       const mcpService = await McpService.create({
         actions: actionsRegistryServiceMock(),
         metrics: metricsServiceMock.mock(),
+        tracingService: tracingServiceMock.mock(),
       });
 
       const server = mcpService.getServer({
@@ -734,6 +748,7 @@ describe('McpService', () => {
       const mcpService = await McpService.create({
         actions: actionsRegistryServiceMock(),
         metrics: metricsServiceMock.mock(),
+        tracingService: tracingServiceMock.mock(),
       });
 
       const server = mcpService.getServer({
@@ -763,6 +778,7 @@ describe('McpService', () => {
       const mcpService = await McpService.create({
         actions: actionsRegistryServiceMock(),
         metrics: metricsServiceMock.mock(),
+        tracingService: tracingServiceMock.mock(),
       });
 
       const server = mcpService.getServer({
@@ -805,6 +821,7 @@ describe('McpService', () => {
       const mcpService = await McpService.create({
         actions: mockActionsRegistry,
         metrics: metricsServiceMock.mock(),
+        tracingService: tracingServiceMock.mock(),
       });
 
       const server = mcpService.getServer({
@@ -843,6 +860,7 @@ describe('McpService', () => {
       const mcpService = await McpService.create({
         actions: mockActionsRegistry,
         metrics: metricsServiceMock.mock(),
+        tracingService: tracingServiceMock.mock(),
         namespacedToolNames: false,
       });
 
@@ -882,6 +900,7 @@ describe('McpService', () => {
       const mcpService = await McpService.create({
         actions: mockActionsRegistry,
         metrics: metricsServiceMock.mock(),
+        tracingService: tracingServiceMock.mock(),
       });
 
       const server = mcpService.getServer({
@@ -907,4 +926,246 @@ describe('McpService', () => {
       expect(result.isError).toBeUndefined();
     });
   });
+
+  describe('tracing', () => {
+    async function invokeMockAction(opts: {
+      tracing: ReturnType<typeof tracingServiceMock.mock>;
+      captureToolPayloads?: boolean;
+      credentials?:
+        | ReturnType<typeof mockCredentials.user>
+        | ReturnType<typeof mockCredentials.service>;
+    }) {
+      const mockActionsRegistry = actionsRegistryServiceMock();
+      mockActionsRegistry.register({
+        name: 'mock-action',
+        title: 'Test',
+        description: 'Test',
+        schema: {
+          input: z => z.object({ input: z.string() }),
+          output: z => z.object({ output: z.string() }),
+        },
+        action: async () => ({ output: { output: 'test' } }),
+      });
+
+      const mcpService = await McpService.create({
+        actions: mockActionsRegistry,
+        metrics: metricsServiceMock.mock(),
+        tracingService: opts.tracing,
+        captureToolPayloads: opts.captureToolPayloads,
+      });
+
+      const server = mcpService.getServer({
+        credentials: opts.credentials ?? mockCredentials.user(),
+      });
+
+      const client = new Client({ name: 'test client', version: '1.0' });
+      const [clientTransport, serverTransport] =
+        InMemoryTransport.createLinkedPair();
+      await Promise.all([
+        client.connect(clientTransport),
+        server.connect(serverTransport),
+      ]);
+
+      return client.request(
+        {
+          method: 'tools/call',
+          params: { name: 'test.mock-action', arguments: { input: 'val' } },
+        },
+        CallToolResultSchema,
+      );
+    }
+
+    it('starts a tools/call span with spec attributes, server kind, and the request credentials', async () => {
+      const tracing = tracingServiceMock.mock();
+      const credentials = mockCredentials.user();
+      await invokeMockAction({ tracing, credentials });
+
+      expect(tracing.startActiveSpan).toHaveBeenCalledTimes(1);
+      const [name, options] = tracing.startActiveSpan.mock.calls[0];
+      expect(name).toBe('tools/call test.mock-action');
+      expect(options?.kind).toBe('server');
+      expect(options?.attributes).toEqual(
+        expect.objectContaining({
+          'mcp.method.name': 'tools/call',
+          'gen_ai.tool.name': 'test.mock-action',
+          'gen_ai.operation.name': 'execute_tool',
+        }),
+      );
+      expect(options?.attributes).not.toHaveProperty(
+        'gen_ai.tool.call.arguments',
+      );
+      expect(options?.credentials).toBe(credentials);
+      expect(tracing.spans[0].setStatus).not.toHaveBeenCalled();
+    });
+
+    it('overrides backstage.plugin.id on the span to match the action source plugin', async () => {
+      const tracing = tracingServiceMock.mock();
+      await invokeMockAction({ tracing });
+
+      // The mock action is registered via actionsRegistryServiceMock(),
+      // which assigns pluginId 'test'.
+      expect(tracing.spans[0].setAttribute).toHaveBeenCalledWith(
+        'backstage.plugin.id',
+        'test',
+      );
+    });
+
+    it('includes gen_ai baggage entries as span attributes when present', async () => {
+      const tracing = tracingServiceMock.mock();
+      tracing.propagation.getActiveBaggage.mockReturnValue({
+        getAllEntries: () => [
+          ['gen_ai.conversation.id', { value: 'conv-123' }],
+          ['gen_ai.agent.id', { value: 'agent-456' }],
+        ],
+      });
+
+      await invokeMockAction({ tracing });
+
+      const [, options] = tracing.startActiveSpan.mock.calls[0];
+      expect(options?.attributes?.['gen_ai.conversation.id']).toBe('conv-123');
+      expect(options?.attributes?.['gen_ai.agent.id']).toBe('agent-456');
+    });
+
+    it('only forwards allowlisted baggage keys onto the span', async () => {
+      const tracing = tracingServiceMock.mock();
+      tracing.propagation.getActiveBaggage.mockReturnValue({
+        getAllEntries: () => [
+          ['gen_ai.conversation.id', { value: 'conv-123' }],
+          ['gen_ai.tool.call.result', { value: 'injected-result' }],
+          ['gen_ai.prompt', { value: 'injected-prompt' }],
+          ['gen_ai.user.message', { value: 'injected-user-message' }],
+        ],
+      });
+
+      await invokeMockAction({ tracing });
+
+      const [, options] = tracing.startActiveSpan.mock.calls[0];
+      expect(options?.attributes?.['gen_ai.conversation.id']).toBe('conv-123');
+      expect(options?.attributes).not.toHaveProperty('gen_ai.tool.call.result');
+      expect(options?.attributes).not.toHaveProperty('gen_ai.prompt');
+      expect(options?.attributes).not.toHaveProperty('gen_ai.user.message');
+    });
+
+    it('omits gen_ai baggage attributes when no baggage is present', async () => {
+      const tracing = tracingServiceMock.mock();
+      await invokeMockAction({ tracing });
+
+      const [, options] = tracing.startActiveSpan.mock.calls[0];
+      expect(options?.attributes).not.toHaveProperty('gen_ai.conversation.id');
+      expect(options?.attributes).not.toHaveProperty('gen_ai.agent.id');
+    });
+
+    it('threads baggage end-to-end from a propagated baggage header through context.with into the tool span', async () => {
+      const tracing = tracingServiceMock.mock();
+      // Simulate what the routers do on incoming requests: extract context
+      // from headers and run the handler with that context active.
+      const ctx = tracing.propagation.extract(tracing.context.active(), {
+        baggage: 'gen_ai.conversation.id=conv-end-to-end',
+      });
+      await tracing.context.with(ctx, () => invokeMockAction({ tracing }));
+
+      const [, options] = tracing.startActiveSpan.mock.calls[0];
+      expect(options?.attributes?.['gen_ai.conversation.id']).toBe(
+        'conv-end-to-end',
+      );
+    });
+
+    it('truncates overlong baggage values before stamping them on the span', async () => {
+      const tracing = tracingServiceMock.mock();
+      const longValue = 'a'.repeat(1024);
+      tracing.propagation.getActiveBaggage.mockReturnValue({
+        getAllEntries: () => [['gen_ai.conversation.id', { value: longValue }]],
+      });
+
+      await invokeMockAction({ tracing });
+
+      const [, options] = tracing.startActiveSpan.mock.calls[0];
+      const recorded = options?.attributes?.['gen_ai.conversation.id'];
+      expect(typeof recorded).toBe('string');
+      expect((recorded as string).length).toBe(256);
+      expect(recorded).toBe('a'.repeat(256));
+    });
+
+    it('includes tool arguments in the span options and sets the structured action output as the result attribute when captureToolPayloads is true', async () => {
+      const tracing = tracingServiceMock.mock();
+      await invokeMockAction({ tracing, captureToolPayloads: true });
+
+      const [, options] = tracing.startActiveSpan.mock.calls[0];
+      expect(options?.attributes?.['gen_ai.tool.call.arguments']).toBe(
+        JSON.stringify({ input: 'val' }),
+      );
+
+      const span = tracing.spans[0];
+      const resultCall = span.setAttribute.mock.calls.find(
+        ([key]) => key === 'gen_ai.tool.call.result',
+      );
+      expect(resultCall).toBeDefined();
+      // The recorded result should be the structured action output, not the
+      // CallToolResult envelope wrapping a fenced JSON block.
+      expect(JSON.parse(resultCall![1] as string)).toEqual({ output: 'test' });
+    });
+
+    it('sets error.type=tool_error and ERROR status on the span when the tool returns isError', async () => {
+      const tracing = tracingServiceMock.mock();
+      const mockActionsRegistry = actionsRegistryServiceMock();
+      mockActionsRegistry.register({
+        name: 'failing-action',
+        title: 'Failing',
+        description: 'Throws InputError',
+        schema: {
+          input: z => z.object({ value: z.string() }),
+          output: z => z.object({}),
+        },
+        action: async () => {
+          throw new InputError('the value was invalid');
+        },
+      });
+
+      const mcpService = await McpService.create({
+        actions: mockActionsRegistry,
+        metrics: metricsServiceMock.mock(),
+        tracingService: tracing,
+        captureToolPayloads: true,
+      });
+
+      const server = mcpService.getServer({
+        credentials: mockCredentials.user(),
+      });
+      const client = new Client({ name: 'test client', version: '1.0' });
+      const [clientTransport, serverTransport] =
+        InMemoryTransport.createLinkedPair();
+      await Promise.all([
+        client.connect(clientTransport),
+        server.connect(serverTransport),
+      ]);
+
+      const result = await client.request(
+        {
+          method: 'tools/call',
+          params: {
+            name: 'test.failing-action',
+            arguments: { value: 'test' },
+          },
+        },
+        CallToolResultSchema,
+      );
+      expect(result.isError).toBe(true);
+
+      const span = tracing.spans[0];
+      expect(span.setAttribute).toHaveBeenCalledWith(
+        'error.type',
+        'tool_error',
+      );
+      expect(span.setStatus).toHaveBeenCalledWith({
+        code: 'error',
+        message: 'tool_error',
+      });
+      // The error is signalled via error.type + status; the result attribute
+      // should be omitted even when captureToolPayloads is enabled.
+      const resultCall = span.setAttribute.mock.calls.find(
+        ([key]) => key === 'gen_ai.tool.call.result',
+      );
+      expect(resultCall).toBeUndefined();
+    });
+  });
 });
diff --git a/plugins/mcp-actions-backend/src/services/McpService.ts b/plugins/mcp-actions-backend/src/services/McpService.ts
index 49eea11d72..9d907f8258 100644
--- a/plugins/mcp-actions-backend/src/services/McpService.ts
+++ b/plugins/mcp-actions-backend/src/services/McpService.ts
@@ -25,6 +25,7 @@ import {
   ActionsServiceAction,
   MetricsServiceHistogram,
   MetricsService,
+  TracingService,
 } from '@backstage/backend-plugin-api/alpha';
 import { version } from '@backstage/plugin-mcp-actions-backend/package.json';
 import { NotFoundError } from '@backstage/errors';
@@ -34,18 +35,63 @@ import { handleErrors } from './handleErrors';
 import { bucketBoundaries, McpServerOperationAttributes } from '../metrics';
 import { FilterRule, McpServerConfig } from '../config';
 
+function safeStringify(value: unknown): string {
+  try {
+    return JSON.stringify(value);
+  } catch {
+    return String(value);
+  }
+}
+
+// Baggage is propagated from untrusted callers, so we forward only an
+// explicit allowlist of low-cardinality identifier keys from the OTel
+// `gen_ai.*` registry.
+const PROPAGATED_BAGGAGE_ATTRIBUTES: ReadonlySet<string> = new Set([
+  'gen_ai.agent.id',
+  'gen_ai.agent.name',
+  'gen_ai.conversation.id',
+  'gen_ai.provider.name',
+  'gen_ai.request.model',
+]);
+
+// Cap each forwarded baggage value before it lands on a span attribute.
+// Baggage values are caller-controlled strings of unbounded length;
+// allowlisting keys protects against arbitrary attribute names but not
+// against pathologically large values inflating exported span sizes.
+const BAGGAGE_ATTRIBUTE_VALUE_MAX_LENGTH = 256;
+
+function baggageAttributes(
+  tracingService: TracingService,
+): Record<string, string> {
+  const baggage = tracingService.propagation.getActiveBaggage();
+  if (!baggage) return {};
+  const attrs: Record<string, string> = {};
+  for (const [key, entry] of baggage.getAllEntries()) {
+    if (PROPAGATED_BAGGAGE_ATTRIBUTES.has(key)) {
+      attrs[key] = entry.value.slice(0, BAGGAGE_ATTRIBUTE_VALUE_MAX_LENGTH);
+    }
+  }
+  return attrs;
+}
+
 export class McpService {
   private readonly actions: ActionsService;
   private readonly namespacedToolNames: boolean;
+  private readonly tracingService: TracingService;
+  private readonly captureToolPayloads: boolean;
   private readonly operationDuration: MetricsServiceHistogram<McpServerOperationAttributes>;
 
   constructor(
     actions: ActionsService,
     metrics: MetricsService,
+    tracingService: TracingService,
     namespacedToolNames?: boolean,
+    captureToolPayloads?: boolean,
   ) {
     this.actions = actions;
     this.namespacedToolNames = namespacedToolNames ?? true;
+    this.tracingService = tracingService;
+    this.captureToolPayloads = captureToolPayloads ?? false;
     this.operationDuration =
       metrics.createHistogram<McpServerOperationAttributes>(
         'mcp.server.operation.duration',
@@ -60,13 +106,23 @@ export class McpService {
   static async create({
     actions,
     metrics,
+    tracingService,
     namespacedToolNames,
+    captureToolPayloads,
   }: {
     actions: ActionsService;
     metrics: MetricsService;
+    tracingService: TracingService;
     namespacedToolNames?: boolean;
+    captureToolPayloads?: boolean;
   }) {
-    return new McpService(actions, metrics, namespacedToolNames);
+    return new McpService(
+      actions,
+      metrics,
+      tracingService,
+      namespacedToolNames,
+      captureToolPayloads,
+    );
   }
 
   getServer({
@@ -136,43 +192,87 @@ export class McpService {
       let isError = false;
 
       try {
-        const result = await handleErrors(async () => {
-          const { actions: allActions } = await this.actions.list({
+        return await this.tracingService.startActiveSpan(
+          `tools/call ${params.name}`,
+          {
+            kind: 'server',
             credentials,
-          });
-          const actions = serverConfig
-            ? this.filterActions(allActions, serverConfig)
-            : allActions;
+            attributes: {
+              ...baggageAttributes(this.tracingService),
+              'mcp.method.name': 'tools/call',
+              'gen_ai.tool.name': params.name,
+              'gen_ai.operation.name': 'execute_tool',
+              ...(this.captureToolPayloads && {
+                'gen_ai.tool.call.arguments': safeStringify(params.arguments),
+              }),
+            },
+          },
+          async span => {
+            const result = await handleErrors(async () => {
+              const { actions: allActions } = await this.actions.list({
+                credentials,
+              });
+              const actions = serverConfig
+                ? this.filterActions(allActions, serverConfig)
+                : allActions;
 
-          const action = actions.find(a => this.getToolName(a) === params.name);
+              const action = actions.find(
+                a => this.getToolName(a) === params.name,
+              );
 
-          if (!action) {
-            throw new NotFoundError(`Action "${params.name}" not found`);
-          }
+              if (!action) {
+                throw new NotFoundError(`Action "${params.name}" not found`);
+              }
 
-          const { output } = await this.actions.invoke({
-            id: action.id,
-            input: params.arguments as JsonObject,
-            credentials,
-          });
+              // Re-attribute the span to the plugin that owns the action.
+              // This runs after the span has started, so head-based samplers
+              // still see the default `mcp-actions` value when deciding
+              // whether to record the span. The pluginId is only known after
+              // resolving the action via `actions.list`, so the reattribution
+              // is unavoidable.
+              span.setAttribute('backstage.plugin.id', action.pluginId);
 
-          return {
-            // todo(blam): unfortunately structuredContent is not supported by most clients yet.
-            // so the validation for the output happens in the default actions registry
-            // and we return it as json text instead for now.
-            content: [
-              {
-                type: 'text',
-                text: ['```json', JSON.stringify(output, null, 2), '```'].join(
-                  '\n',
-                ),
-              },
-            ],
-          };
-        });
+              const { output } = await this.actions.invoke({
+                id: action.id,
+                input: params.arguments as JsonObject,
+                credentials,
+              });
 
-        isError = !!(result as { isError?: boolean })?.isError;
-        return result;
+              // Record the structured action output directly rather than the
+              // CallToolResult envelope below, which wraps an already-
+              // stringified markdown-fenced JSON block.
+              if (this.captureToolPayloads) {
+                span.setAttribute(
+                  'gen_ai.tool.call.result',
+                  safeStringify(output),
+                );
+              }
+
+              return {
+                // todo(blam): unfortunately structuredContent is not supported by most clients yet.
+                // so the validation for the output happens in the default actions registry
+                // and we return it as json text instead for now.
+                content: [
+                  {
+                    type: 'text',
+                    text: [
+                      '```json',
+                      JSON.stringify(output, null, 2),
+                      '```',
+                    ].join('\n'),
+                  },
+                ],
+              };
+            });
+
+            isError = !!(result as { isError?: boolean })?.isError;
+            if (isError) {
+              span.setAttribute('error.type', 'tool_error');
+              span.setStatus({ code: 'error', message: 'tool_error' });
+            }
+            return result;
+          },
+        );
       } catch (err) {
         errorType = err instanceof Error ? err.name : 'Error';
         throw err;