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+---
+'@backstage/plugin-pagerduty': minor
+---
+
+Introduces a new annotation `pagerduty.com/service-id` that can be used instead of the `pagerduty.com/integration-key` annotation.
+_Note: If both annotations are specified on a given Entity, then the `pagerduty.com/integration-key` annotation will be prefered_
+
+**BREAKING** The `PagerDutyClient.fromConfig` static method now expects a `FetchApi` compatible object as a third argument.
+The `PagerDutyClient` now relies on a `fetchApi` being available to execute `fetch` requests.
+
+In addition, various enhancements/bug fixes were introduced:
+
+- The `PagerDutyCard` component now wraps error and loading messages with an `InfoCard` to contain errors/messages. This enforces a consistent experience on the EntityPage
+- If no service can be found for the provided integration key, a new Error Message Empty State component will be shown instead of an error alert
+- Introduces the `fetchApi` to replace standard `window.fetch`
+  - ensures that Identity Authorization is respected and provided in API requests