diff --git a/plugins/pagerduty/src/components/Escalation/Escalation.test.tsx b/plugins/pagerduty/src/components/Escalation/Escalation.test.tsx
index 4fa65eb999..15ff3278a0 100644
--- a/plugins/pagerduty/src/components/Escalation/Escalation.test.tsx
+++ b/plugins/pagerduty/src/components/Escalation/Escalation.test.tsx
@@ -14,34 +14,82 @@
  * limitations under the License.
  */
 import React from 'react';
-import { render } from '@testing-library/react';
+import { render, waitFor } from '@testing-library/react';
 import { EscalationPolicy } from './EscalationPolicy';
 import { wrapInTestApp } from '@backstage/test-utils';
 import { User } from '../types';
+import { ApiProvider, ApiRegistry } from '@backstage/core';
+import { pagerDutyApiRef } from '../../api';
 
-const escalations: User[] = [
-  {
-    name: 'person1',
-    id: 'p1',
-    summary: 'person1',
-    email: 'person1@example.com',
-    html_url: 'http://a.com/id1',
-  },
-];
+const mockPagerDutyApi = {
+  getOnCallByPolicyId: () => [],
+};
+const apis = ApiRegistry.from([[pagerDutyApiRef, mockPagerDutyApi]]);
 
 describe('Escalation', () => {
-  it('render emptyState', () => {
-    const { getByText } = render(
-      wrapInTestApp(<EscalationPolicy users={[]} />),
+  it('Handles an empty response', async () => {
+    mockPagerDutyApi.getOnCallByPolicyId = jest
+      .fn()
+      .mockImplementationOnce(async () => []);
+
+    const { getByText, queryByTestId } = render(
+      wrapInTestApp(
+        <ApiProvider apis={apis}>
+          <EscalationPolicy policyId="456" />
+        </ApiProvider>,
+      ),
     );
+    await waitFor(() => !queryByTestId('progress'));
+
     expect(getByText('Empty escalation policy')).toBeInTheDocument();
+    expect(mockPagerDutyApi.getOnCallByPolicyId).toHaveBeenCalledWith('456');
   });
 
-  it('render escalation list', () => {
-    const { getByText } = render(
-      wrapInTestApp(<EscalationPolicy users={escalations} />),
+  it('Render a list of users', async () => {
+    mockPagerDutyApi.getOnCallByPolicyId = jest
+      .fn()
+      .mockImplementationOnce(async () => [
+        {
+          user: {
+            name: 'person1',
+            id: 'p1',
+            summary: 'person1',
+            email: 'person1@example.com',
+            html_url: 'http://a.com/id1',
+          } as User,
+        },
+      ]);
+
+    const { getByText, queryByTestId } = render(
+      wrapInTestApp(
+        <ApiProvider apis={apis}>
+          <EscalationPolicy policyId="abc" />
+        </ApiProvider>,
+      ),
     );
+    await waitFor(() => !queryByTestId('progress'));
+
     expect(getByText('person1')).toBeInTheDocument();
     expect(getByText('person1@example.com')).toBeInTheDocument();
+    expect(mockPagerDutyApi.getOnCallByPolicyId).toHaveBeenCalledWith('abc');
+  });
+
+  it('Handles errors', async () => {
+    mockPagerDutyApi.getOnCallByPolicyId = jest
+      .fn()
+      .mockRejectedValueOnce(new Error('Error message'));
+
+    const { getByText, queryByTestId } = render(
+      wrapInTestApp(
+        <ApiProvider apis={apis}>
+          <EscalationPolicy policyId="abc" />
+        </ApiProvider>,
+      ),
+    );
+    await waitFor(() => !queryByTestId('progress'));
+
+    expect(
+      getByText('Error encountered while fetching information. Error message'),
+    ).toBeInTheDocument();
   });
 });
diff --git a/plugins/pagerduty/src/components/Incident/Incidents.test.tsx b/plugins/pagerduty/src/components/Incident/Incidents.test.tsx
index fbe3783d30..6baa410021 100644
--- a/plugins/pagerduty/src/components/Incident/Incidents.test.tsx
+++ b/plugins/pagerduty/src/components/Incident/Incidents.test.tsx
@@ -14,65 +14,100 @@
  * limitations under the License.
  */
 import React from 'react';
-import { render } from '@testing-library/react';
+import { render, waitFor } from '@testing-library/react';
 import { Incidents } from './Incidents';
 import { wrapInTestApp } from '@backstage/test-utils';
+import { ApiProvider, ApiRegistry } from '@backstage/core';
+import { pagerDutyApiRef } from '../../api';
 import { Incident } from '../types';
 
-const incidents: Incident[] = [
-  {
-    id: 'id1',
-    status: 'triggered',
-    title: 'title1',
-    created_at: '2020-11-06T00:00:00Z',
-    assignments: [
-      {
-        assignee: {
-          name: 'person1',
-          id: 'p1',
-          summary: 'person1',
-          email: 'person1@example.com',
-          html_url: 'http://a.com/id1',
-        },
-      },
-    ],
-    homepageUrl: 'http://a.com/id1',
-    serviceId: 'sId1',
-  },
-  {
-    id: 'id2',
-    status: 'acknowledged',
-    title: 'title2',
-    created_at: '2020-11-07T00:00:00Z',
-    assignments: [
-      {
-        assignee: {
-          name: 'person2',
-          id: 'p2',
-          summary: 'person2',
-          email: 'person2@example.com',
-          html_url: 'http://a.com/id2',
-        },
-      },
-    ],
-    homepageUrl: 'http://a.com/id2',
-    serviceId: 'sId2',
-  },
-];
+const mockPagerDutyApi = {
+  getIncidentsByServiceId: () => [],
+};
+const apis = ApiRegistry.from([[pagerDutyApiRef, mockPagerDutyApi]]);
 
 describe('Incidents', () => {
-  it('renders an empty state is there are no incidents', () => {
-    const { getByText } = render(wrapInTestApp(<Incidents incidents={[]} />));
+  it('Renders an empty state when there are no incidents', async () => {
+    mockPagerDutyApi.getIncidentsByServiceId = jest
+      .fn()
+      .mockImplementationOnce(async () => []);
+
+    const { getByText, queryByTestId } = render(
+      wrapInTestApp(
+        <ApiProvider apis={apis}>
+          <Incidents
+            serviceId="abc"
+            shouldRefreshIncidents={false}
+            setShouldRefreshIncidents={() => {}}
+          />
+        </ApiProvider>,
+      ),
+    );
+    await waitFor(() => !queryByTestId('progress'));
     expect(
       getByText('Nice! No incidents are assigned to you!'),
     ).toBeInTheDocument();
   });
 
-  it('renders all incidents', () => {
-    const { getByText, getByTitle, getAllByTitle, getByLabelText } = render(
-      wrapInTestApp(<Incidents incidents={incidents} />),
-    );
+  it('Renders all incidents', async () => {
+    mockPagerDutyApi.getIncidentsByServiceId = jest.fn().mockImplementationOnce(
+      async () =>
+        [
+          {
+            id: 'id1',
+            status: 'triggered',
+            title: 'title1',
+            created_at: '2020-11-06T00:00:00Z',
+            assignments: [
+              {
+                assignee: {
+                  id: 'p1',
+                  summary: 'person1',
+                  html_url: 'http://a.com/id1',
+                },
+              },
+            ],
+            html_url: 'http://a.com/id1',
+            serviceId: 'sId1',
+          },
+          {
+            id: 'id2',
+            status: 'acknowledged',
+            title: 'title2',
+            created_at: '2020-11-07T00:00:00Z',
+            assignments: [
+              {
+                assignee: {
+                  id: 'p2',
+                  summary: 'person2',
 
+                  html_url: 'http://a.com/id2',
+                },
+              },
+            ],
+            html_url: 'http://a.com/id2',
+            serviceId: 'sId2',
+          },
+        ] as Incident[],
+    );
+    const {
+      getByText,
+      getByTitle,
+      getAllByTitle,
+      getByLabelText,
+      queryByTestId,
+    } = render(
+      wrapInTestApp(
+        <ApiProvider apis={apis}>
+          <Incidents
+            serviceId="abc"
+            shouldRefreshIncidents={false}
+            setShouldRefreshIncidents={() => {}}
+          />
+        </ApiProvider>,
+      ),
+    );
+    await waitFor(() => !queryByTestId('progress'));
     expect(getByText('title1')).toBeInTheDocument();
     expect(getByText('title2')).toBeInTheDocument();
     expect(getByText('person1')).toBeInTheDocument();
@@ -85,4 +120,26 @@ describe('Incidents', () => {
     // assert links, mailto and hrefs, date calculation
     expect(getAllByTitle('View in PagerDuty').length).toEqual(2);
   });
+
+  it('Handle errors', async () => {
+    mockPagerDutyApi.getIncidentsByServiceId = jest
+      .fn()
+      .mockRejectedValueOnce(new Error('Error occurred'));
+
+    const { getByText, queryByTestId } = render(
+      wrapInTestApp(
+        <ApiProvider apis={apis}>
+          <Incidents
+            serviceId="abc"
+            shouldRefreshIncidents={false}
+            setShouldRefreshIncidents={() => {}}
+          />
+        </ApiProvider>,
+      ),
+    );
+    await waitFor(() => !queryByTestId('progress'));
+    expect(
+      getByText('Error encountered while fetching information. Error occurred'),
+    ).toBeInTheDocument();
+  });
 });
diff --git a/plugins/pagerduty/src/components/PagerDutyCard.test.tsx b/plugins/pagerduty/src/components/PagerDutyCard.test.tsx
new file mode 100644
index 0000000000..bca6f9f940
--- /dev/null
+++ b/plugins/pagerduty/src/components/PagerDutyCard.test.tsx
@@ -0,0 +1,153 @@
+/*
+ * Copyright 2020 Spotify AB
+ *
+ * Licensed under the Apache License, Version 2.0 (the "License");
+ * you may not use this file except in compliance with the License.
+ * You may obtain a copy of the License at
+ *
+ *     http://www.apache.org/licenses/LICENSE-2.0
+ *
+ * Unless required by applicable law or agreed to in writing, software
+ * distributed under the License is distributed on an "AS IS" BASIS,
+ * WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
+ * See the License for the specific language governing permissions and
+ * limitations under the License.
+ */
+import React from 'react';
+import { render, waitFor, fireEvent } from '@testing-library/react';
+import { PagerDutyCard } from './PagerdutyCard';
+import { Entity } from '@backstage/catalog-model';
+import { wrapInTestApp } from '@backstage/test-utils';
+import {
+  alertApiRef,
+  ApiProvider,
+  ApiRegistry,
+  createApiRef,
+} from '@backstage/core';
+import { pagerDutyApiRef, UnauthorizedError, PagerDutyClient } from '../api';
+import { Service } from './types';
+import { act } from 'react-dom/test-utils';
+
+const mockPagerDutyApi: Partial<PagerDutyClient> = {
+  getServiceByIntegrationKey: async () => [],
+  getOnCallByPolicyId: async () => [],
+  getIncidentsByServiceId: async () => [],
+};
+
+const apis = ApiRegistry.from([
+  [pagerDutyApiRef, mockPagerDutyApi],
+  [
+    alertApiRef,
+    createApiRef({
+      id: 'core.alert',
+      description: 'Used to report alerts and forward them to the app',
+    }),
+  ],
+]);
+const entity: Entity = {
+  apiVersion: 'backstage.io/v1alpha1',
+  kind: 'Component',
+  metadata: {
+    name: 'pagerduty-test',
+    annotations: {
+      'pagerduty.com/integration-key': 'abc123',
+    },
+  },
+};
+
+const service: Service = {
+  id: 'abc',
+  name: 'pagerduty-name',
+  html_url: 'www.example.com',
+  escalation_policy: {
+    id: 'def',
+    user: {
+      name: 'person1',
+      id: 'p1',
+      summary: 'person1',
+      email: 'person1@example.com',
+      html_url: 'http://a.com/id1',
+    },
+  },
+  integrationKey: 'abcd',
+};
+
+describe('PageDutyCard', () => {
+  it('Render pagerduty', async () => {
+    mockPagerDutyApi.getServiceByIntegrationKey = jest
+      .fn()
+      .mockImplementationOnce(async () => [service]);
+
+    const { getByText, queryByTestId } = render(
+      wrapInTestApp(
+        <ApiProvider apis={apis}>
+          <PagerDutyCard entity={entity} />
+        </ApiProvider>,
+      ),
+    );
+    await waitFor(() => !queryByTestId('progress'));
+    expect(getByText('View in PagerDuty')).toBeInTheDocument();
+    expect(getByText('Trigger Alarm')).toBeInTheDocument();
+    expect(
+      getByText('Nice! No incidents are assigned to you!'),
+    ).toBeInTheDocument();
+    expect(getByText('Empty escalation policy')).toBeInTheDocument();
+  });
+
+  it('Handles custom error for missing token', async () => {
+    mockPagerDutyApi.getServiceByIntegrationKey = jest
+      .fn()
+      .mockRejectedValueOnce(new UnauthorizedError());
+
+    const { getByText, queryByTestId } = render(
+      wrapInTestApp(
+        <ApiProvider apis={apis}>
+          <PagerDutyCard entity={entity} />
+        </ApiProvider>,
+      ),
+    );
+    await waitFor(() => !queryByTestId('progress'));
+    expect(getByText('Missing or invalid PagerDuty Token')).toBeInTheDocument();
+  });
+
+  it('handles general error', async () => {
+    mockPagerDutyApi.getServiceByIntegrationKey = jest
+      .fn()
+      .mockRejectedValueOnce(new Error('An error occurred'));
+    const { getByText, queryByTestId } = render(
+      wrapInTestApp(
+        <ApiProvider apis={apis}>
+          <PagerDutyCard entity={entity} />
+        </ApiProvider>,
+      ),
+    );
+    await waitFor(() => !queryByTestId('progress'));
+
+    expect(
+      getByText(
+        'Error encountered while fetching information. An error occurred',
+      ),
+    ).toBeInTheDocument();
+  });
+  it('opens the dialog when trigger button is clicked', async () => {
+    mockPagerDutyApi.getServiceByIntegrationKey = jest
+      .fn()
+      .mockImplementationOnce(async () => [service]);
+
+    const { getByText, queryByTestId, getByTestId, getByRole } = render(
+      wrapInTestApp(
+        <ApiProvider apis={apis}>
+          <PagerDutyCard entity={entity} />
+        </ApiProvider>,
+      ),
+    );
+    await waitFor(() => !queryByTestId('progress'));
+    expect(getByText('View in PagerDuty')).toBeInTheDocument();
+    expect(getByText('Trigger Alarm')).toBeInTheDocument();
+    const triggerButton = getByTestId('trigger-button');
+    await act(async () => {
+      fireEvent.click(triggerButton);
+    });
+    expect(getByRole('dialog')).toBeInTheDocument();
+  });
+});
diff --git a/plugins/pagerduty/src/components/TriggerDialog/TriggerDialog.test.tsx b/plugins/pagerduty/src/components/TriggerDialog/TriggerDialog.test.tsx
index 7e26985136..440621dcf6 100644
--- a/plugins/pagerduty/src/components/TriggerDialog/TriggerDialog.test.tsx
+++ b/plugins/pagerduty/src/components/TriggerDialog/TriggerDialog.test.tsx
@@ -25,9 +25,9 @@ import {
   identityApiRef,
 } from '@backstage/core';
 import { pagerDutyApiRef } from '../../api';
-import { TriggerButton } from '../TriggerButton';
 import { Entity } from '@backstage/catalog-model';
 import { act } from 'react-dom/test-utils';
+import { TriggerDialog } from './TriggerDialog';
 
 describe('TriggerDialog', () => {
   const mockIdentityApi: Partial<IdentityApi> = {
@@ -36,7 +36,7 @@ describe('TriggerDialog', () => {
 
   const mockTriggerAlarmFn = jest.fn();
   const mockPagerDutyApi = {
-    triggerPagerDutyAlarm: mockTriggerAlarmFn,
+    triggerAlarm: mockTriggerAlarmFn,
   };
 
   const apis = ApiRegistry.from([
@@ -63,24 +63,25 @@ describe('TriggerDialog', () => {
       },
     };
 
-    const { getByText, getByRole, queryByRole, getByTestId } = render(
+    const { getByText, getByRole, getByTestId } = render(
       wrapInTestApp(
         <ApiProvider apis={apis}>
-          <TriggerButton entity={entity} />
+          <TriggerDialog
+            showDialog
+            handleDialog={() => {}}
+            name={entity.metadata.name}
+            integrationKey="abc123"
+            setShouldRefreshIncidents={() => {}}
+          />
         </ApiProvider>,
       ),
     );
-    expect(queryByRole('dialog')).toBeNull();
-    const alarmButton = getByText('Trigger Alarm');
-    fireEvent.click(alarmButton);
+
     expect(getByRole('dialog')).toBeInTheDocument();
     expect(
-      getByText(
-        'This action will send PagerDuty alarms and notifications to on-call people responsible for',
-        {
-          exact: false,
-        },
-      ),
+      getByText('This action will trigger an incident for ', {
+        exact: false,
+      }),
     ).toBeInTheDocument();
     const input = getByTestId('trigger-input');
     const description = 'Test Trigger Alarm';