diff --git a/plugins/pagerduty/src/api/client.ts b/plugins/pagerduty/src/api/client.ts
index 50d9c7cdd9..ac5afdae79 100644
--- a/plugins/pagerduty/src/api/client.ts
+++ b/plugins/pagerduty/src/api/client.ts
@@ -88,14 +88,13 @@ export class PagerDutyClient implements PagerDutyApi {
     return response;
   }
 
-  async getIncidentsByServiceId(serviceId: string): Promise<Incident[]> {
+  async getIncidentsByServiceId(serviceId: string): Promise<IncidentsResponse> {
     const params = `time_zone=UTC&sort_by=created_at&statuses[]=triggered&statuses[]=acknowledged&service_ids[]=${serviceId}`;
     const url = `${await this.config.discoveryApi.getBaseUrl(
       'proxy',
     )}/pagerduty/incidents?${params}`;
-    const { incidents } = await this.getByUrl<IncidentsResponse>(url);
 
-    return incidents;
+    return await this.getByUrl<IncidentsResponse>(url);
   }
 
   async getChangeEventsByServiceId(serviceId: string): Promise<ChangeEvent[]> {
diff --git a/plugins/pagerduty/src/api/types.ts b/plugins/pagerduty/src/api/types.ts
index 8ec95c285b..9ecd233bab 100644
--- a/plugins/pagerduty/src/api/types.ts
+++ b/plugins/pagerduty/src/api/types.ts
@@ -38,7 +38,7 @@ export interface PagerDutyApi {
    * Fetches a list of incidents a provided service has.
    *
    */
-  getIncidentsByServiceId(serviceId: string): Promise<Incident[]>;
+  getIncidentsByServiceId(serviceId: string): Promise<IncidentsResponse>;
 
   /**
    * Fetches a list of change events a provided service has.
diff --git a/plugins/pagerduty/src/components/Incident/Incidents.test.tsx b/plugins/pagerduty/src/components/Incident/Incidents.test.tsx
index 74e7d82e8b..ad69bc083e 100644
--- a/plugins/pagerduty/src/components/Incident/Incidents.test.tsx
+++ b/plugins/pagerduty/src/components/Incident/Incidents.test.tsx
@@ -30,7 +30,7 @@ describe('Incidents', () => {
   it('Renders an empty state when there are no incidents', async () => {
     mockPagerDutyApi.getIncidentsByServiceId = jest
       .fn()
-      .mockImplementationOnce(async () => []);
+      .mockImplementationOnce(async () => ({ incidents: [] }));
 
     const { getByText, queryByTestId } = render(
       wrapInTestApp(
@@ -44,9 +44,10 @@ describe('Incidents', () => {
   });
 
   it('Renders all incidents', async () => {
-    mockPagerDutyApi.getIncidentsByServiceId = jest.fn().mockImplementationOnce(
-      async () =>
-        [
+    mockPagerDutyApi.getIncidentsByServiceId = jest
+      .fn()
+      .mockImplementationOnce(async () => ({
+        incidents: [
           {
             id: 'id1',
             status: 'triggered',
@@ -83,7 +84,7 @@ describe('Incidents', () => {
             serviceId: 'sId2',
           },
         ] as Incident[],
-    );
+      }));
     const { getByText, getAllByTitle, queryByTestId } = render(
       wrapInTestApp(
         <ApiProvider apis={apis}>
diff --git a/plugins/pagerduty/src/components/Incident/Incidents.tsx b/plugins/pagerduty/src/components/Incident/Incidents.tsx
index 06dd50bdaa..2e0e201c79 100644
--- a/plugins/pagerduty/src/components/Incident/Incidents.tsx
+++ b/plugins/pagerduty/src/components/Incident/Incidents.tsx
@@ -34,7 +34,12 @@ export const Incidents = ({ serviceId, refreshIncidents }: Props) => {
   const api = useApi(pagerDutyApiRef);
 
   const [{ value: incidents, loading, error }, getIncidents] = useAsyncFn(
-    async () => await api.getIncidentsByServiceId(serviceId),
+    async () => {
+      const { incidents: foundIncidents } = await api.getIncidentsByServiceId(
+        serviceId,
+      );
+      return foundIncidents;
+    },
   );
 
   useEffect(() => {
diff --git a/plugins/pagerduty/src/components/PagerDutyCard/index.test.tsx b/plugins/pagerduty/src/components/PagerDutyCard/index.test.tsx
index 68eea5990c..dce1bb536a 100644
--- a/plugins/pagerduty/src/components/PagerDutyCard/index.test.tsx
+++ b/plugins/pagerduty/src/components/PagerDutyCard/index.test.tsx
@@ -92,7 +92,7 @@ const service: Service = {
 const mockPagerDutyApi: Partial<PagerDutyClient> = {
   getServiceByEntity: async () => ({ service }),
   getOnCallByPolicyId: async () => [],
-  getIncidentsByServiceId: async () => [],
+  getIncidentsByServiceId: async () => ({ incidents: [] }),
 };
 
 const apis = TestApiRegistry.from(